Information Technology will play a large part in your studies at Queen Margaret University and this is your guide to getting up and running.

Online Matriculation

All new and continuing students should matriculate online using the QMU Portal.

If you can't matriculate online before you arrive, then bring your QMU acceptance letter with you. This will tell you your student number - you will need this to matriculate on campus. The academic building is open 24/7, so you will be able to matriculate when you arrive. 

Logging in

Your username to access QMU IT systems is the same as your matriculation number. Your password is the one which you received when you matriculated. If you have forgotten your password, you can reset it online or contact the LRC Service Desk. Your password will expire every 60 days. If you do not choose a new password when prompted, your password will expire and you will not be able to logon.

If this happens, contact the Assist Helpdesk for assistance. If you're on campus, you can change your password by going to any thin client terminal and clicking on the Student password reset option. You will need to know the answers to your security questions, which you should have set up when you matriculated. You can change your QMU password remotely if you wish.


As a student of QMU you have your own personal email account.

This can be used to communicate with:

  • Your lecturers and tutors
  • Other staff and professionals within QMU
  • Students on your course
  • Students on other courses
  • Professional contacts outwith QMU

You should check your student mailbox regularly as it is the only account that QMU will use to communicate with you.

Outlook Webmail

If you wish to access email on the web, the QMU Outlook Webmail service can be used. Go to access your QMU mailbox from a web browser or any internet connected computer.

The Outlook Webmail guide has more information.

Wi-Fi Access

All QMU students, staff, and visitors from participating institutions should use the eduroam network.

Eduroam enables users from participating institutions to use their Queen Margaret University email address and password credentials to access the eduroam network.

Gartner Campus Access

Gartner is a leading technology firm that provides research and analysis services to inform and support decision making in higher education and other industry sectors.

As a student of QMU, your Gartner Access can:

  • Provide credible and independent research and analysis for dissertations and coursework assignments
  • Help you understand how organisations are using technology to increase efficiency, reduce risks and increase market share and profits.
  • Provides a wealth of knowledge of the operations and challenges of companies that may ultimately become your employers
  • Helps you to differentiate yourself from the competition leading to greater employability

As a member of QMU staff:

  • Develop course materials on the basis of what will be topical in business in the future
  • Use the data and information to substantiate research papers
  • Use the research for teaching purposes (Media, technology and business studies and MBA programs)

For more information on Gartner Campus Access

Hub@QMU (Blackboard)

Hub@QMU is our online virtual learning environment and is hosted on the Blackboard platform.

Logon with your normal QMU username and password.


The QMU academic timetable is available online. Click to view QMU timetable online.

For more assistance with your online timetable, please attend one of the scheduled drop-in sessions or contact your School Office.

You can also find out where your class is by checking the plasma screens at the entrance to all the teaching corridors. The screens are updated from the booking system every minute, and show a selected list of commonly used rooms. The information shown cycles between current and future bookings for the same day. 


OneDrive, part of Office 365, is Microsoft’s cloud storage option and is available to all QMU students.

Using OneDrive, you can:

  • Upload and/ or sync files and folders easily from your personal computer
  • Share uploaded documents with specific people
  • Access your uploaded files and folders on any device using the OneDrive app

OneDrive has a capped quota of 1 Terabyte (TB) per student and is supported by Microsoft (not by QMU IT).

Further information and training can be found on the Microsoft OneDrive Help Center

Office 365

As a member of staff or a current student of QMU you are entitled to free downloads of the latest version of Microsoft Office. Both Windows and Apple versions can be installed on up to 5 concurrent devices.

To access the download please log into webmail.

Once logged in click on “Office 365” at the top left and you will be redirected to the Office 365 home page. The “Install Office apps” button will be visible at the top right.

Be aware that this is your own personal copy of Office and is not supported by QMU IT.

Training for Office 365 applications can be found at the Office 365 Training Center.

Working Off Campus

QMU's state-of-the-art thin client environment means that everyone, including our distance and part-time learners, can access QMU's online resources from wherever they study.

Our Remote Desktop service allows you to login and work as if you were on campus.

Our handy Remote Access Guide tells you all you need to know about accessing this service.

Mobile Devices

You can now access your QMU mailbox and the remote desktop service with a variety of smartphones and mobile devices.


QMU computer terminals across campus are linked to a battery of multi-function print devices (MFDs). Each of these devices is designed to provide high quality black and white printing, scanning and copying. Some are also equipped to provide high quality colour printing and copying. A small charge is applicable for printing and copying however bulk printing (more than 50 pages) should be arranged via Paragon Service Point, QMU's web-print portal.

New students are awarded credit towards the cost of their printing during enrolment at QMU. Credit can be uploaded using all major credit cards and via Paypal and WorldPay. Two cash-loading machines are installed in the LRC, however no refunds are permitted so care should be taken when adding credit, particularly near the end of each academic year. The print credit may only be used when printing via the MFD devices and cannot be used to purchase print services from the Service Point.

Print tasks which require binding or laminating services should also be requested via the Paragon Service Point.

Resources & Learning

As a QMU student you will have access to our dedicated information technology facilities. On campus we offer state-of-the-art 'thin client' terminals, all of which are connected to our high speed network. These give students access to services such as:

  • Internet connectivity
  • Email
  • Standard software such as Microsoft Office, SPSS, RefWorks etc
  • Specialised applications, dependent on course
  • Wide range of electronic resources for study and research


IT Services

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