UK Agent Quality Framework (AQF)

As an institution, QMU is committed to the UK Agent Quality Framework (AQF) and pledges to create and maintain the highest standards of agent management, ensuring the UK remains leading study destination for international students.

We have signed a pledge with the British Universities' International Liaison Association and the British Council, which declares that we are committed to:

  1. Empowering student choice and enabling informed decision making.
  2. Ensuring good agent governance and professionalism.
  3. Promoting ethical agent practices, professional knowledge, and competency.
  4. Increasing transparency and accountability.

You can read more about working with Educational Agents in the Student Guide to Choosing an Education Agent.

You may also find it helpful to check the British Council database of certified agents and counsellors

Our representatives will assist you with your application, provide any advice necessary, and support you with preparing and submitting any required documents. Whilst the representative will assist in this process, you have overall responsibility for your application and any communications.

  • Representatives will be given full access to the data provided in your application form, as well as permission to discuss all aspects of your application with QMU.
  • Representatives must l be honest in their communications with the student regarding the University, and vice versa. Representatives shall not provide you or University with false or misleading information.
  • Representatives must behave with integrity and honesty and are appointed following a thorough selection process. QMU also provides all representatives with training to ensure the highest standards.
  • Representatives of QMU are paid commission for their services*.

All the representatives listed on the ‘Information for your Country’ page of our website are required to provide QMU with evidence that they have undertaken British Council agent training and have up to date awareness about UKVI Laws and compliance.

If you have any questions, please contact international@qmu.ac.uk

*Except for the United States or representatives working with students receiving US federal loans

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