Wellbeing Service

Wellbeing Support is available for all students throughout the year. 

Wellbeing Adviser, Louise Gill, says:  'The Wellbeing service is here to support our students with anything that may be having an impact on their wellbeing. The aim of the Wellbeing service is for our students to feel listened to in a compassionate, respectful and empathetic way, facilitating solutions and additional resources and support where appropriate.  The service hopes to help students feel that they regain their sense of wellbeing and potential to engage fully with their academic studies and student life.'  

At any time if you feel you are struggling please do not hesitate to get in touch.

Students can access support by filling in a  Wellbeing Service Referral Form or by emailing CWS@qmu.ac.uk 

Louise Gill is the wellbeing adviser for students studying on all courses except Paramedic Science.

If you are a Paramedic Science Student please link in with our Paramedic Science Wellbeing Adviser, Dona Smith.  To contact Dona you can email CWS@qmu.ac.uk or fill in a Wellbeing Service Referral Form

Louise Gill offers appointments in person/on campus in the wellbeing room which is based in Student Services.  Alternatively, Louise Gill offers outdoor 'Walk and Talk' appointments and another option is to meet online using Teams.  

To access Microsoft Teams, download the free Microsoft Team app onto your device.

Some examples of reasons students access the Wellbeing service....

Anxiety. Stress. Depressive illness/low mood.  Drug and/or alcohol misuse.  Disordered eating.  Bereavement.  Mental health deterioration/mental health diagnosis.  Gambling addiction.  Relationship difficulties.  Disclosures and support related to sexual violence, assault, rape, domestic abuse.  Academic concerns/course worries. Struggles with student life.  

Whatever your concern is please do know that support is available to you from the Wellbeing service.

The Wellbeing Adviser can offer you support and guidance.  They may also direct you to helpful resources, other support services within QMU and/or external support services.

                                      Painting of a telephone with caption: There is always someone to listen

                  Telephone artwork by QMU student Adriana Baraldi

Meet the Wellbeing Adviser

Our Wellbeing Adviser is Louise Gill. Louise Gill is based in the main campus building in Student Services.

Appointments with Louise Gill are available face to face on campus or online, using Microsoft Teams, depending on your preference. 

To access Microsoft Teams you can download the free Microsoft Team app onto your device.

Watch an introductory video by Louise Gill about the wellbeing service

For students studying Paramedic Science they can access support from Dona Smith who is the wellbeing adviser for this course.  To contact and meet with Dona please email 'wellbeing@qmu.ac.uk'. 

Confidentiality

The information you choose to share with the Wellbeing Adviser will be treated as confidential.  The Wellbeing Adviser is part of the Student Services team. 

Relevant information may be shared with other Student Services team members to ensure you receive the most effective and co-ordinated support.  

In situations where we are concerned about a student’s welfare, we might extend confidentiality to your PAT and Programme Leader and with your consent we would like to be able to share concerns with your GP and Next of Kin.

There are some circumstances where we have to disclose information without your consent such as; if there is a requirement in law to disclose; or if it is considered that there is substantial risk of harm to you, or a third party if information is not disclosed.

The information that you share within Student Services will be treated confidentially and held by the University in accordance with the Data Protection Act 2018, General Data Protection Regulations 2018 and Queen Margaret University Data Protection Policy and Student Privacy Statement.

Data Protection and Record Keeping

The service works according to the requirements of the Data Protection Act 2018.

Notes taken during the meeting with the Wellbeing Adviser may record background information and key issues worked on in the session. These will vary in length and detail. Points of concern are also noted.  These are stored securely and password protected.  

Access to notes

Under the Data Protection Act 2018, students accessing the Wellbeing Service have the right to access all information held about them by the Wellbeing Service. This can be done by a 'Subject Access Request'

Urgent Support

If you find yourself or someone you know experiencing a Mental Health Crisis or emergency, please know that support is available:

Call 999 if you or someone you know experiences an acute life-threatening medical or mental health emergency.

Contact NHS 24 – Free phone: 111

Book an emergency GP appointment - Your GP holds overall health responsibility including any mental health concerns you may have.  

For students registered with a medical practice in East Lothian (including Riverside Medical Practice) you can:

  • Call the CWIC service for mental health concerns to speak to a trained practitioner, for more information on mental health support from the CWIC service click HERE

NHS Emergency Mental Health Assessment can be available through contacting the Mental Health Assessment Service on 0131 537 6000.  This is a self-referral service and is based in the Royal Edinburgh Hospital, Morningside Place. 

Penumbra run The Edinburgh Crisis Centre and they can be contacted directly on 0808 801 0414 if you want to discuss a mental health crisis.

 

If you or someone you know is experiencing domestic abuse, violence, intimate partner violence, assault, rape or you feel that your own safety or someone else's is at risk PLEASE KNOW THERE IS SUPPORT AVAILABLE:

QMU Advice and Support for Sexual Harassment and Violence

Womens Aid Safety Advice for Survivors during Coronavirus/Covid-19

Edinburgh Womens Aid Support during Coronavirus/Covid-19

National Domestic Abuse Helpline

Scotlands Domestic Abuse and Forced Marriage Helpline 

Rape Crisis Scotland 

Galop - LGBT+ Anti Violence Charity Support during Coronavirus

Revenge Porn Helpline

Click - support and advice for women selling or exchanging sex

At any time if you or anyone else is in immediate danger please call the Police on 999.

 

Listening services

Breathing Space Helpline

Free phone: 0800 83 85 87
Opening hours: Monday – Thursday 6pm to 2am, Friday 6pm – Monday 6am
breathingspace.scot

Samaritans

Free phone: 116 123 - National Line
Open 24/7
Email: jo@samaritans.org
samaritans.org  

Edinburgh Night Line

Confidential Support for Students 8pm-8am term-time.  Tel: 0131 557 4444

 

Mental Health and Wellbeing Resources

Counselling

Queen Margaret University counselling service

Crossreach counselling services

CHANGES Community Health Project- Mental Health and Wellbeing support and Counselling in East Lothian

Overall Wellbeing

 

Wellbeing Lothian support and resources from NHS on a variety of topics including panic attacks, anxiety, stress, sleep

iThrive - mental health and wellbeing support across Edinburgh

NHS Inform- Self Help guides for Mental Health

Mental Health Information Station

The Mix

 

Additional Support Resources

 

LGBTQ+ Specific Support

LGBT Helpline Scotland - The helpline is open every Tuesday and Wednesday from 12:00-9:00pm. Just call 0300 123 2523.  Or email helpline@lgbthealth.org.uk

LGBT Health and wellbeing

Lothian Transgender Support Programme please contact Jules Stapleton Barnes on 0131 523 1104 or by email: jules@lgbthealth.org.uk

LGBT Youth Scotland - for ages up to 25 years 

LGBT Headspace: Mental Health and Wellbeing for LGBT people in Edinburgh

LGBT Spiritual Space: A supportive space to discuss identity and spirtualism

LGBTQ+ support Midlothian

BiScotland

Rape Crisis support for LGBTI Survivors

Scottish Transgender Alliance

Lothian and Borders LGBT Police Surgery

MindOut - LGBTQ Mental Health Charity

 

Stress

NHS Inform

Moodzone Podcasts

Stress: Moodjuice self-help guide

Tips for managing your stress

Tips to reduce stress

 

Coping with depression

NHS Self-Help for Depression

Students Against Depression

Depression: Moodjuice self-help guide

Blurt it out

 

Coping with self-harm

Penumbra, one of Scotland’s mental health charities provides informal emotional support for people who self-harm as well as their families and carers: penumbra.org.uk

The UK mental-health charity Mind offers information and support for coping with self-harm.

Self Injury Self-Help Support

Self-Harm Support

NHS Support for Self-harm

 

Coping with Anxiety

NHS Self-Help for Anxiety

Self-Help for Anxiety

 

Coping with bereavement

Cruse Bereavement Care

Self-help guide for Bereavement

Gambling Support

Gambling self assessment tool

GamCare Support

NHS support for gambling

OCD/Anxiety support

Made of Millions

Eating Disorders

BEAT- UK Eating Disorder Charity

SEDIG- Scottish Eating Disorder Interest Group

NHS Lothian Eating Disorder support

Mindfulness

Mindfulness NHS

Supporting you to stay on course

There are many factors which may impact on a students' engagement with their academic studies.

If you feel you are struggling 'Supporting you to Stay on Course' helps you to identify support services which may be able to provide you with support and advice. 

To access the 'Supporting you to Stay on Course' form and information please click on the link:

Supporting you to Stay on Course 

Voluntary Mental Health and Wellbeing Self-Assessment Tool

If you would like to assess your own 'Mental Health and Wellbeing' please click this link - the form is entirely voluntary and anonymous.  

Staff Information

Staff may also refer students into the Wellbeing service for support.  

It is best that staff discuss this with the student first, and if the student feels unable to access support directly themselves, staff can refer them to the Wellbeing service on the students' behalf, by emailing:

lgill@qmu.ac.uk

or

wellbeing@qmu.ac.uk

If you would like to discuss your concerns regarding a student with the Wellbeing adviser please do get in touch. 

If you are very concerned regarding a students' wellbeing please do consult the Distressed Student Guide - a guide for University Staff

Events and Groups

Wellness Walks - Starting in September 2022

Would you like to engage with nature, explore the area and have space to talk? 

QMU Student Wellness walks are free to all our students and facilitated by walk leaders including our wellbeing adviser.

Walks last around an hour and are gently paced, starting and finishing at Maggie's. 

Dates for you diary are:

21st Sept 2pm, 7th Oct 11am, 19th Oct 2pm, 4th Nov 11am, 16th Nov 2pm, 2nd Dec 11am, 14th Dec 2pm.

To book a place or for more information please email 'wellbeing@qmu.ac.uk' or scan the QR code below...

Qr Code  

Managing Anxiety Workshop Semester 1, 2022

Oct 26th 2-3.30pm or Nov 9th 2-3.30pm  in person, on campus, room TBC

Facilitated by Louise Gill, QMU Wellbeing Adviser

Workshop will explore what anxiety is, the different ways anxiety effects us, ways to manage your responses to triggers, strategies you can try to manage your anxiety experience

For more information and to book a place please email: 'wellbeing@qmu.ac.uk' 

 

Free Weekly Mindfulness Sessions

Mindfulness Drop in Session for Students and Staff - Led by Derek Goodman

Running every Thursday 1 – 2 pm starting on 29th September 2022 to 1st December 2022

The practice of mindfulness is well known as an effective means of managing stress. The training involves exercising an appreciative awareness of the senses, the body and the breath so that we feel more naturally in tune with the present moment. Participants also learn how to view their thoughts and feelings from a broader, more open, perspective.

These drop in sessions are suitable for people new to mindfulness as well as more experienced practitioners. We will start each session with either a general introduction to the practice or with a reading or brief reflection to provide some inspiration, then meditate for about twenty minutes, briefly discuss the experience and finish with a second shorter meditation.

Join Zoom Meeting

https://us02web.zoom.us/j/88208618996?pwd=UW91RFZ3dTJmdndFSVkyVTl3ekNJZz09

 Meeting ID: 882 0861 8996

 Passcode: QMU_MIND

 

 

 

 

Student Feedback

Image of poppies

"The Wellbeing Service has been vital to me in the past few days, I would advise anyone needing guidance and someone to talk to, to access this service."
Student Feedback

 

Image of beach

 

"The Wellbeing Service is extremely helpful. I already feel less stressed, anxious and overwhelmed since meeting with the Adviser and accessing support."
Student Feedback

 

Image of 3 hands holding, with writing 'You Are Not Alone'

 

 

 

"I wish I had gone to the Wellbeing Adviser sooner. I felt like my world was falling apart, I felt so alone and overwhelmed. The Adviser immediately helped me feel not alone and supported."
Student Feedback

 

Image of QMU building

"Thank you for helping me in learning to cope with myself and the world around. Thank you for the listening."
Student Feedback

 

Image of beach

"A safe space where I didn't feel pressured to say anything"
Student Feedback

 

Image of swans on green grass

"In my case, word of mouth from a person who experienced excellent service from the Wellbeing Service convinced me to address my problems. I can now thank the person who was enough brave to share its experience with me and hope that someday I can dare to do the same."
Student Feedback

 

Image of Suds pond on campus

"I always feel extremely welcomed, and that nothing is ever a burden. Excellent support and advice along with effective resources too. By far the most comfortable support I have had"
Student Feedback

 

Image of leaves on campus grounds

"Had a really good experience with the Wellbeing service. Very quick response to emails and was given a lot of helpful advice and resources after my first meeting"
Student Feedback