Bike Hire Terms and Conditions
Important: Please read the following information and the terms carefully to find out about your rights and to confirm your agreement.
This is a short-term hire agreement not regulated by the Consumer Credit Act 1974, and you will not have the protections afforded under the Act.
Terms and Conditions - Student Bike Hire
This Hire Confirmation Form, together with the contents in this agreement including the Your Safety, About You, About the Bike, The Bike Hire, Payment and the Existing Damage and Damage During the Loan sections, as well as the terms and conditions (together referred to as the "Terms") is a hire agreement made between us, Queen Margaret University, Edinburgh constituted under the Queen Margaret University, Edinburgh (Scotland) Order of Council 2007, a Scottish registered Charity (Charity No. SC002750) and having its principal administrative office at Queen Margaret University Drive, Musselburgh, EH21 6UU ("Us", "We" or "Our") and you ("You" or "Your") the person named below.
The Terms set out the terms upon which we will hire the bicycle set out below (including helmet and lock, and charger together referred to as the "Bike") to you.
If you have any questions or need any further information, including in relation to any cycle safety training, please contact us.
You can contact us by phone at 0131 474 0000 or email Cycle Connections: Cycleconnections@qmu.ac.uk or the Helpdesk: Helpdesk@qmu.ac.uk.
Your Safety
We will ensure that the Bike is in a safe and in road-worthy condition when we provide it to You.
However, it is important that you ensure the Bike is safe and roadworthy each time before You use it. It is strongly recommended that you carry out “M” checks regularly and ideally before every ride.
Additionally, You agree to maintain the Bike (including brake pads, tyres and inner tubes) at your own cost. We will provide advice, and support should you request it.
You accept that cycling on a public road carries its own risks and you have hired the Bike on this basis. You also agree to comply with all relevant road safety rules when using the Bike.
We strongly recommend you consider cycle safety training prior to riding the Bike on public roads and wear a helmet when riding.
QMU offers a free Dr Bike service on the last Tuesday of every month between 8:30am-10:30am beside the bike racks in University Square. The mechanic will spend up to 15 minutes per cycle to repair minor problems on the spot. More major problems can be diagnosed, and a bike "MOT" provided. During your bike hire, you agree to attend at least one of these free Dr Bike sessions per semester.
Further information on cycling and safety can be found on our Cycle Connections page.
Existing damage and damage during loan
On the day you collect the bike, You will inspect any existing damage with Cycle Connections staff at time of hire and you will both agree on pre-existing damage, You will then be allowed to try out the bike and cycle in the nearby vicinity to ensure You are happy with the bike being loaned to You. From the time You accept the bike You have 24 hours to get in touch to report any other existing damage or issue.
By agreeing to our Terms, You agree that the Bike has been provided to You in a good and roadworthy condition. Additionally, You agree to be financially responsible for any repairs or damages incurred while the Bike is loaned to you. Upon return, the Bike will be assessed against its condition at the time of lending. We will contact you if repairs beyond normal wear and tear are necessary.
In addition, You accept full responsibility for the Bike during the period of hire. This includes responsibility for securing the Bike when not in use and covering the full cost of any loss, theft, or total loss of the Bike. Insurance cover is not included in this hire agreement. It is your responsibility to arrange any insurance you consider necessary for theft, damage, or total loss.
The following is a list of potential charges for repairs, please not that this list is not exhaustive and that the price is only indicative the actual cost may vary:
| Bike parts | Example parts and indicative costs |
|---|---|
| Cleanliness | Very dirty bike (£10) |
| Lights |
Missing front light (£7.50) Missing back light (£7.50) |
| Lock and key | Missing lock (£17) |
| Brakes / gears |
New brake pads (£5) New brake / gear cables (£7-£30) New gear hanger (£27) |
| Handlebars | New handlebar grips (£16) |
| Chain |
Replace chain (£15) Replace cassette (£35) |
| Wheels |
Buckled wheel (£12) Replace tyre (£20) Puncture (£6) |
| Chainset / pedals | Replace pedals (£16) |
| Saddle | Replace saddle (£31) |
| Mudguards | Replace mudguards (£20) |
| Helmet | £30 |
| Other / miscellaneous parts | The actual cost of replacing or repairing the part |
