General Induction Information & Support

Please click on the headings below to learn more about QMU

COVID-19 Information

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COVID-19 Information


QMU Student Smartcard

QMU Student Smartcard

Student Smartcards are used for security, ID purposes and for taking books out of the library.

Once you have completed online matriculation, a link to the Photo Upload System will appear on the Student Portal. You can us this link to submit your photo.  A Smartcard will then be posted to you. 

If you have any questions about your Smartcard or unable to submit your photo, please email 

International Student Registration


In order to receive your student card you must present the following items to the International Office at Induction (Room 2109):

International students:   All international fee paying students must show the data page of their passport, and if relevant, the visa/immigration documents showing permission to studying in the UK.

Students with Dual Nationality: Students with dual nationality, where one or both nationalities are outside of the UK, must show the data page of their passport, and if relevant, the visa/immigration documents showing permission to studying in the UK.

Students with Student Visa: Students on a Student Visa must show the data page of their passport and the vignette showing initial entry to the UK. If you have not received a UK entry stamp, please retain evidence of your UK date of entry. Student visa holders will also be required to go to a pre indicated Post Office to collect their Biometric Residence Permit (BRP) within ten days of arrival in the UK. Although students will be able to matriculate without showing the University their BRP, they will be required to present the BRP to the International Office by Friday 3rd February 2023. If you need more time to show your BRP you must email to explain the situation and request a deadline extension.

If you have received an eVisa rather than a BRP, please request a proof of settlement status on the government website, and select the option “other” purposes. Please email your visa status to You will still be required to present your passport data page to the International Office in person.

EU Students: Students who hold EU Settlement status will be required to submit evidence of either Pre-Settled, or Settled status. Please request a proof of settlement status on the government website and select the option “other” purposes. If you have made an application to the EU Settlement Scheme, but do not yet have a decision, you should send a Certificate of Application. Evidence should be sent to

Upon receipt of your immigration documents we will allow you to collect your student card, or post it to your term time address upon receipt from the printers.

Students who fail to show their immigration documents by Friday 3rd February 2023 will have their IT access restricted.  If you are unable to present documents to the International Office in time, please email the reason and date you expect to meet the requirement to request an extension to

International Student Induction

Information to help you with your transition to QMU can be found in our International Student Handbook.

All International Students on a Student visa are required to attend the International Student Induction as follows:

International student induction – Monday 16th January at 5pm in Room 3148

International student induction – Monday 23rd January at 5pm in Room 2156

International Student Drop-ins

  • Drop in Monday 16th Wednesday 18th Friday 20th 
  • Document checking Monday 16th to Friday 20th January 

Document Checking

Staff will be available during these times  Please come to the Registry Information Point (on level 1) at these times

Monday 16th January 

9am-11am, 1pm-3pm

Tuesday 17th January


Wednesday 18th January 


Thursday 19th January 


Friday 20th January

9am-11am, 1pm-3pm


Monday 23rd January


Tuesday 24th January

11am- 1pm

Wednesday  25th January

11am- 1pm

Thursday 26th January

11am- 1pm


Monday 30th Jan


Exchange and Study Abroad Induction

Information to help you with your transition to QMU can be found in our International Student Handbook.

Exchange and Study Abroad students spending a semester or academic year at Queen Margaret University are invited to attend an induction session as follows:

Friday 13th January 2023 12.00 - 1.00pm in Room 3165

Additional Activities 

Bus Tour to St Andrews - Saturday 28th January 

Scottish Parliament visit - Afternoon Wednesday 8th February




Exchange and Study Abroad Induction

Information to help you with your transition to QMU can be found in our International Student Handbook.

Exchange and Study Abroad students spending a semester or academic year at Queen Margaret University are invited to attend an induction session as follows:

Friday 13th: 1pm - 2pm Venue to be confirmed closer to induction

Induction Video

Housing / Accommodation Advice

Please click here for advice on Housing including what to look out for when dealing with landlords and letting agencies. 

Induction Sessions Explained

University Welcome Talk

The University Welcome Talk aims to provide information for students who are starting their studies at QMU this September. This session has input from a senior member of academic staff who will talk about studying at QMU; the Head of Student Services who will explain the support services available to students a representative from the Students’ Union who will detail the support that they offer and how to get involved in university life.

Discover Library Essentials

Using the Learning Resource Centre (LRC/Library) effectively is crucial to getting good grades in your assessments. This session will show you how to get started with the Learning Resource Centre with links to key information on how to find information in books and journals and to help you use our systems.

Find out more about the LRC.

Programme Talk

In this session your Programme (Course) Leader will welcome you, introduce themselves, advise how they can be contacted, provide a brief outline of activities taking place during induction week and provide any other relevant information/guidance.

During this session the Programme Leader (and other staff as appropriate) will discuss course specific matters such as the course structure, activities across the year, placements, attendance requirements, course specific regulations and any other matters that you wish to discuss.

This session may take place either on campus or online. Please check your induction schedule for more information

Guide to Accessing Collaborate (Virtual Classroom Tool)

View a quick guide to accessing Blackboard Collaborate.

Attending a session

Please Do Not use the Horizon VMWare remote access to open Chrome.

Instead please open a Chrome browser and click on the link below to attend the session



Personalised Timetables

Personalised Timetables

Once the timetable has been published, you will be able to access your personalised timetable via the Student Portal and via the MyQMU app which will display up-to-date time and room information. Please note you will need to complete online matriculation in order to view your timetable. Information on matriculation will be emailed to you in August. More general Module and Group timetables will be available via the website.

GP Registration

All students are advised to register with a Medical Practice within the area they are living when they arrive at QMU Registration with a GP (General Practitioner/ Doctor) healthcare and prescriptions are free and delivered by the NHS in Scotland. 

QMU are working in partnership with the Riverside Medical practice and students living on campus or in Musselburgh are encouraged to register with this practice. You can register with the practice online.

If you are not resident on the QMU Campus, you can seek out your nearest practice on the NHS inform website.


Student Support Services

Student Services

Support is at the heart of making your experience at QMU a positive one, and our services for students play an important role in supporting you from application to graduation. Our staff within the services, and throughout the University, aim to help you make the most of your time at University, and to reinforce your learning, your well-being and your personal development.

Student Services are here to support students at QMU and our services play an important role in supporting you throughout your time at QMU. We have a range of services for you to access such as careers and employability, disability services, student funding services, wellbeing and counselling services. All of our support services for are available both through in person appointments and online appointments over the coming academic year.

Our services are bookable through Student Central in the first instance but if you struggle to access you can email student services and we can make an appointment for you. 

Students' Union

As a student at Queen Margaret University you are automatically a member of the Students’ Union whether you are part-time, full-time, distance learning, undergraduate or postgraduate.

The Students’ Union is a student led organisation specialising in enhancing the student experience. We offer advice and support services, extra-curricular activities through sports and societies, volunteering opportunities, events and a student focused café and bar.

More information and how to get involved to keep up to date with welcome activities and events..

Information Services & QMU Email Accounts

Information Technology / Digital Learning Technologies

Before you can access QMU IT facilities - such as the Hub, webmail and wireless access in the halls of residence, you must have completed the online matriculation process. Registry will contact you once we are ready for you to complete the process.

You can learn more about IT and technology at QMU (including instructions on how to access QMU wireless), via our Digital Experience Tour, this will help you get connected to WIFI, Email, HUB, Free Cloud Storage, Mobile Apps and lots more.

If you have a scheduled IT session as part of your induction, please bring your own laptop along if possible.



Guide to HUB (Online Learning Environment)

Please click here to view a guide on our to access HUB.

Tuition Fee Funding

Proof of Tuition Fee Funding: If you are sponsored by SAAS or Student Finance NI / England / Wales you do not need to bring your sponsor letter with you to induction. If you are being sponsored by your employer or other external organisation then please email this information to or submit this information during matriculation (online registration).

You can also view information on tuition fees and funding via the following links:

Tuition Fees

Student Funding

Council Tax Exemptions

If you are a full time student with a term-time address in the City of Edinburgh Council or East Lothian Council catchment areas then we will pass on confirmation of your enrolment at the University, term-time address and official term dates to the Council.

 Those students living in the Edinburgh Catchment Area should also register via the following link every year for the duration of their studies

Edinburgh Council Tax Registration Form

Postgraduate students from 16th January 2023 until 31st August 2023.

Student A-Z Guide to QMU

Please click the link below to view our Student A-Z

Student A-Z


Meet the Effective Learning Service Team

Our short video about the Effective Learning Service explains the vital work the team do and how they can assist you with your learning experience at QMU.

Module Selection - Part Time Students

Module Selection

If you are studying part time, please inform the Academic Administration Team about the modules who will be studying this academic year. Please do this by emailing Academic Administration

Contacts Page

If you have any queries about any aspect of your induction or studies at QMU please see our Contacts Page for details of staff at QMU who will be happy to help.