This page provides links to key documents and internal and external websites related to the quality enhancement of the student experience.
Links to internal documents
Student Partnership Agreement 2020-22 The Student Partnership Agreement (SPA) sets out arrangements for student representation and engagement. It also includes priority activities for sessions 2020-21 and 2021-22. The SPA is updated regularly and signed by the Student President on behalf of the SU and the Principal on behalf of the University.
QMU Student Experience Strategy 2021-26 The new Student Experience Strategy was approved by the University Senate on 15 December 2021. The Strategy has been developed in partnership between the University and the Students’ Union. It includes three high level principles for the student experience, as set out below. These are inter-related and of equal importance.
- All QMU students experience a transformative journey through outstanding learning and teaching and co- and extra-curricular opportunities that enable them to achieve their individual goals and enhance their well-being.
- We share individual and collective responsibility for enhancing and placing the student experience at the heart of our thinking and practice.
- We establish, maintain and contribute to communities and a learning environment that supports our students to flourish and succeed and actively influences wider society.
The Strategy details high level actions for the period 2021-26. A detailed Delivery Plan setting out priorities for each academic session will be considered and refreshed annually by the Student Experience Committee. If you have any questions or feedback on the Strategy, please contact Dawn Martin, Secretary to the Student Experience Committee.
Peer observation policy and forms The policy for peer observation at QMU and related forms. Peer observation is encouraged at QMU as a constructive and enabling staff development strategy. The attached forms can be used to record and learn from experiences.
QMU’s Learning and Teaching Framework was developed in November 2018. The Framework provides a reference point for staff, students and other stakeholders and can be used in a variety of ways. Programme teams are encouraged to engage with the Framework when preparing for validation or review but also more generally to support curriculum development on an on-going basis and to help students understand the QMU approach to learning and teaching.
External website links
Enhancement Themes The Scottish Enhancement Themes provide opportunity, through a programme of national activities, for the sector to reflect on current and future practice in Higher Education. Outputs from the Themes can be used to inform approaches to learning and teaching, as well as student support. The current Enhancement Theme, Resilient Learning Communities, was launched in 2020 and will run for three years. Within QMU, activities related to the Theme are co-ordinated by a cross-institutional Project Team, which is chaired by the Deputy Principal and reports to the Student Experience Committee. For further information on QMU's Enhancement Themes activity, please contact Dawn Martin, Secretary to the Institutional Project Team.
SPARQS The SPARQS development service supports institutions with student engagement in quality assurance and enhancement. Staff from the Division of Governance and Quality Enhancement and Students' Union at QMU work closely with SPARQS Development Advisers to monitor and improve student representation in all quality related activities.
Quality enhancement processes
The Scottish Quality Enhancement Framework includes five following inter-related strands:
- A comprehensive framework of internal subject reviews in Scottish HEIs, with details of methodology delegated to institutions but including a clear role for the views of students, the use of trained reviewers and the involvement of external reviewers.
- The publication of an agreed set of data provided by HEIs.
- The systematic involvement of students at all levels in the institution, together with the training and support of student representatives and national surveys of the student experience. Support for student involvement is provided by sparqs, a national development service that provides training for student representatives and advice on student engagement in quality processes.
- Quality enhancement activities, which take the form of a structured programme involving all Scottish HEIs and based on selected national enhancement themes for each year.
- Enhancement led institutional review (ELIR), based on a five-year cycle, which provides information on the security of the institution’s procedures for the management of quality and standards and focused on the institution's strategic management of quality enhancement. QMU's most recent ELIR (April 2018) confirms that the University has effective arrangements for managing academic standards and the student learning experience and that these arrangements are likely to continue to be effective in the future.
Quality management processes and arrangements at QMU are continuously developing in line with the Quality Enhancement Framework.