Webmail
QMU Webmail
To access your mailbox, type in your QMU email address (in the format username@qmu.ac.uk) and password when prompted.
What is Outlook Webmail?
Getting help and support with OWA
Requests for IT support for staff are handled by the Assist helpdesk. If you have a query, issue or problem you can contact Assist in a number of ways:
Telephone: Dial 0131 474 0000 and ask for Assist or Assist Helpdesk.
Phones are staffed during opening hours (0800 - 1700 Monday - Thursday, 0800 - 1630 Friday)
Email: Assist@qmu.ac.uk.
Staff will respond to your email during opening hours
SelfService: You can log requests for assistance via the Assist SelfService portal.
In person: You can visit the Assist Helpdesk on level 1, leg 3 if you are on campus.
Face-to-face: IT support for students is provided by staff in the Learning Resource Centre (LRC). You can find details of the LRC Service Desk opening hours on the Library Services website.
NB There is no helpdesk service at the weekend, although there is on-call cover for system emergencies.
