Queen Margaret University and its supplier Counter Solutions have been working hard to bring you your new Catering Retail and Library payment service.

Along with new tills and top-up kiosks, there is a new mobile app available on both Android and Apple IOS, you can download the app as soon as you receive your invitation email.  



            

 

- Beat the queue, top-up your smartcard through the app
- Check live smartcard and loyalty balances
- View live loyalty offers (buy 10 coffees get one free!)
- Forgot your smartcard? Pay with your smartcard account via QR code
- Request instant eReceipts
- Block lost or stolen smartcards

 

  

 

 

How do I download the app?

You can download the app from either the Apple App Store or Google Play for Android.

Just click the images below:

  

I don't have a smartphone

There is a web based version you can open in your browser here.

I didn't receive an invitation email

All invitations have now been sent to your QMU email address, if you can't see it in your Inbox, please check the Clutter folder.  If you haven't received an invitation email, please raise an incident via ASSIST (assist@qmu.ac.uk) for us to investigate

Is it secure to add my Credit/Debit card to the app?

The app, the kiosks and all the tills and card readers are PCI compliant and secure.  Our reputable supplier also has very stringent and robust security checks and compliance's on all their products.

You can find out more about PCI compliance and the UK security council here:
https://www.pcisecuritystandards.org/