Senior Lecturer

Division: Media, Communication and Performing Arts

Tel: 0131 474 0000

Sally Chalmers (MSc MCIPR CIPR Accredited Practitioner) is a Senior Lecturer in the Media, Communication and Performing Arts Division. She is also an affiliate member of the Centre for Applied Social Sciences; an associate member of the Centre for Communication, Cultural and Media Studies; and a associate member of the Consumer Dispute Resolution Centre. 

  • Overview
  • Research Interests
  • Research Publications
  • Funded Projects
  • Teaching & Learning

Sally Chalmers MSc MCIPR is a Senior Lecturer in Public Relations at Queen Margaret University. Sally has been a member of the academic team at QMU since 2005 and acts as course leader for both QMU and professional courses, works on consultancy projects, is involved in developing programmes of higher education and international collaborations and undertakes research into her specialist areas of interest.

Sally currently leads QMU’s MSc Strategic Communication and Public Relations and the Chartered Institute of Public Relations Internal Communications Diploma at QMU. She also teaches on a range of undergraduate and postgraduate courses specialising in international public relations, internal communication, digital and communication skills and communication in complaint handling and dispute settings. 

Her research has focused on internal communication practitioner competencies, the use of social media in internal communication and delivering stakeholder justice particularly through organizational information provision policies and practices. While at QMU Sally has worked on consultancy projects for large public and private sector organisations in Scotland.  

Prior to joining QMU, Sally gained extensive practitioner experience over a period of some 25 years in internal and external communication and public relations roles in a number of high profile and global organisations as well as working as an independent consultant.  

Affiliations/Memberships to Other Organisations:

  • Member of the Chartered Institute of Public Relations

Professional Social Media:

Research/Knowledge Exchange Centre Membership:

Sally’s research has focused on internal communication practitioner competencies, the use of social media in internal communication and delivering stakeholder justice particularly through organisational information provision policies and practices. She has been invited to present papers at a range of internal and external conferences and seminars organised by, for example, Euprera (European Public Relations Education and Research Association), Chartered Institute of Public Relations and Chartered Banker Institute.

Active Research Interests:

  • Delivering stakeholder justice through organizational information provision policies and practices.

Research Methods:

  • Content analysis
  • Focus groups
  • Online survey

 

 

Research Grants & Contracts Funding:

2012-14 - Member of team which developed and delivered a Continuing Professional Development Programme for the Financial Ombudsman Service.

2016 - Member of a team which developed and delivered a pilot for a Continuing Professional Development Programme for the Royal Bank of Scotland.

Sally is the programme leader for QMU’s MSc Strategic Communication and Public Relations and leads the Chartered Institute of Public Relations Internal Communications Diploma at QMU. She also supervises student projects and dissertations on a range of communication related topics. Sally is a member of the team delivering training for QMU’s Consumer Dispute Resolution Centre.

She teaches at undergraduate and postgraduate levels across a range of modules including:

  • International public relations
  • Internal communications
  • Communication in dispute settings
  • Communication and digital skills for working in PR

Program Leader:

  • MSc Strategic Communication and Public Relations
  • Chartered Institute of Public Relations Internal Communications Diploma

Teaching:

  • B1084 Financial Services Dispute Resolution: Effective Communication
  • I2148 Employee Communication and Dealing with Change
  • I3191 PR Research
  • I4164 International Public Relations
  • I4170 Student Initiated Module

Postgraduate:

  • IM176 Communication and Digital Skills for Working in PR
  • IM179 Strategic Internal Communications in a Digitized World
  • IM181 Masters Placement
  • IM186 Communication Project
  • IM185 Student Initiated Module (PG)
  • BM054 Communication in Dispute Settings