Events

“Supporting Public Service Employees Through Complaint Processes”

 

 

 

A one day conference exploring the impact of complaints on staff and the ways in which organisations can support them.

Who is it for? 

This conference is for public service managers, human resource professionals, trade union officials, complaint handlers, regulators, inspectors, ombudsman staff, professional bodies, and academics.

Where is it?

Queen Margaret University, Edinburgh

Who are the organisers?

The conference is jointly organised by the Scottish Public Services Ombudsman, Queen Margaret University, and the University of Glasgow.

What does it cost?

 For more information see our draft programme 

The conference fee is £250 per delegate. A limited number of reduced fee academic places are available  at £50 per delegate.

 See the event information flyer

Register to attend and pay via PayPal.

Consumer Dispute Resolution Centre (CDRC) - Short Courses

For enquiries on all CDRC short courses and early bird discount offers, please contact our CDRC team.

Show Contacts

Consumer Dispute Resolution Centre (CDRC) - Short Courses

Consumer Dispute Resolution Centre Events and Short Courses
0131 474 0000

Event Details

Location Queen Margaret University, Edinburgh
Date & Time Start 05 December 2017
9:30am End 05 December 2017
4:30pm
Cost £250 per delegate. A limited number of reduced fee academic places are available at £50 per delegate.
Register to attend and pay via PayPal.