This category covers general information about how to make contact with the institution. It includes information about how to complain about the institution, and how to serve formal documents on it. It is aimed at providing very general information for the public. More detailed information will be provided in other categories.

Category Name

Category Description

Examples/Comments

Format of information

Fee

Withheld information

Name and address

The name of the institution, and the address of its principal office

Principal’s Office

Queen Margaret University

Queen Margaret University Drive

Musselburgh

East Lothian

EH21 6UU

 

ilister@qmu.ac.uk

 

Web

Hard copy

No

No

Principal officers

Names of the principal officers of the institution

http://www.qmu.ac.uk/the_university/management_team.htm

http://www.qmu.ac.uk/the_university/vice-chancellor.htm

Further information can be requested from the Marketing and Communications Office

 

Web

Hard copy

Web

No

No

Contact information

Information on how to contact the institution

http://www.qmu.ac.uk/the_university/contact_us.htm

http://www.qmu.ac.uk/marketing/university/locations_departments.htm

 

Web

Hard copy

No

No

Location

Information on the institution's principal and other main locations, including campus maps

http://www.qmu.ac.uk/prospective_students/location_in_edinburgh.htm

 

Web

Hard copy

No

No

Opening hours

Opening hours of the institution's principal office(s)

Monday – Thursday: 9am – 5pm

Friday: 9am – 4.30pm

 

(Reception manned from 8.30am – 6pm, Monday – Friday)

Please note that the LRC has different opening hours to those stated above.

Web

Hard copy

No

No

Academic year dates

Information on the dates of the institution's academic years

 

http://www.qmu.ac.uk/quality/ac/default.htm

 

Web

Hard copy

No

No

Holidays

Dates of closure of the institution

The University is completely closed between Christmas and New Year

http://www.qmu.ac.uk/quality/ac/default.htm

Web

Hard copy

No

No

Complaints

Procedures on how to complain about the institution

http://www.qmu.ac.uk/quality/gr/default.htm

 

Web

Hard copy

No

No

Document serving

Contact details for serving legal documents on the institution, e.g. Court Orders

University Secretary

Queen Margaret University

Queen Margaret University Drive

Musselburgh

East Lothian

EH21 6UU

 

Email

Hardcopy

No

No