Please click on the headings below to learn more about QMU

You may have read of the Scottish Government’s plans to stagger the resumption of undergraduate teaching on Scottish university campuses in January.

 This plan does not affect the start dates of new students joining us in January, given the profile of the courses that start at QMU then.

COVID-19 Information

Please click below to view our COVID-19 Information Page

COVID-19 Information


Test Before you Travel

The Scottish Government has asked students planning to travel home at Christmas to follow the latest ‘Test Before Travel’ advice for domestic travel at the end of Semester One and for the return for Semester Two. This means taking an LFD test three days before travel and on the day of travel. It also means taking an LFD test three days before travel and on the day of travel before returning to term-time accommodation.

The Scottish Government has also just announced a decision relating to travellers returning from six African countries to protect public health in Scotland in light of an emerging variant.

Staying Safe on Campus

QMU Student Smartcard

QMU Student Smartcard

In order to visit the QMU campus, you must have a Student Smartcard. Student Smartcards are used for security, ID purposes, paying for Catering Retail via the QMU Way2Pay system and for taking books out of the library.

Once you have completed online matriculation via the Student Portal, you can then submit a photo via the following link.  A Smartcard will then be posted to you.

Please note that all International Fee Paying Students and those with dual nationality outside of the UK must provide the necessary documentation before they receive their card. Please refer to the International Registration tab below for further details. 

If you have any questions about your Smartcard or unable to submit your photo, please email 


International Student Registration

Any Students Holding Dual Nationality:  Students with dual nationality, where one or both nationalities are outside of the UK, must present the data page of their passport, and if relevant, the visa/immigration documents showing permission to studying in the UK. If you hold dual nationality, which includes UK nationality, we just need to see your UK passport.

International Students:  All international fee paying students must present the data page of their passport, and if relevant, the visa/immigration documents showing permission to studying in the UK. If you hold EU Pre-Settled or Settled Status, you should present your passport to the International Office, and email a share code to prove your immigration status. When creating a share code, please select that the code is for “other purposes”.

Student Visa Students:  Students on a Student visa must present the data page of their passport and the vignette showing initial entry to the UK. If there is no UK entry stamp in your passport, you will also need to provide evidence of your UK entry date e.g. boarding pass. Student visa holders will also be required to go to a pre-indicated Post Office to collect their Biometric Residence Permit (BRP) within ten days of arrival in the UK. There is some flexibility on this and if you cannot go within ten days due to the need to self-isolate, you should go as soon as you are able to. Although students may be able to collect their student card without providing the University with their BRP, they will be required to present the BRP to the International Office as soon as it has been collected. If you need more time to submit your BRP you must email the International Office to explain the situation.

If you hold a Student visa, you will also be required to show the original education documents listed on your CAS to Admissions, who will also be present in Room 3106.

Upon receipt of your documents we will provide you with your student card. If you student card is not available at the time you provide your documents, we will pass your student card to the Registry Information Desk to collect as soon as it arrives, and email you to notify you when this has been done.

Students who fail to show their immigration documents by Monday 31st January 2022 will have their IT access restricted until the documents are presented.

Induction Video


Guide to Accessing Collaborate (Virtual Classroom Tool)

View a quick guide to accessing Blackboard Collaborate.

Attending a session

Please Do Not use the Horizon VMWare remote access to open Chrome.

Instead please open a Chrome browser and click on the link below to attend the session

Test Room - Test your computer audio and video work using the test room.


Personalised Timetables

Personalised Timetables

Once the timetable has been published, you will be able to access your personalised timetable via the Student Portal and via the MyQMU app which will display up-to-date time and room information. Please note you will need to complete online matriculation in order to view your timetable. Information on matriculation will be emailed to you in August. More general Module and Group timetables will be available via the website.

GP Registration

All students are advised to register with a Medical Practice within the area they are living when they arrive at QMU Registration with a GP (General Practitioner/ Doctor) healthcare and prescriptions are free and delivered by the NHS in Scotland. 

QMU are working in partnership with the Riverside Medical practice and students living on campus or in Musselburgh are encouraged to register with this practice. You can register with the practice online through 

Paper forms have also been made available in student accommodation on campus or you can download the form fill it in and email it to the practice on this email address:  

If you are not resident on the QMU Campus, you can seek out your nearest practice here 

 Further information on Health and Chaplaincy 


Information Services, Hub & QMU Email Accounts

Information Technology / Digital Learning Technologies

Before you can access QMU IT facilities - such as the Hub, webmail and wireless access in the halls of residence, you must have completed the online matriculation process. Registry will contact you once we are ready for you to complete the process.

You can learn more about IT and technology at QMU (including instructions on how to access QMU wireless), via our Digital Experience Tour, this will help you get connected to WIFI, Email, HUB, Free Cloud Storage, Mobile Apps and lots more.

If you have a scheduled IT session as part of your induction, please bring your own laptop along if possible.



Library Induction

Using the Learning Resource Centre (LRC/Library) effectively is crucial to getting good grades in your assessments. This session will show you how to get started with the Learning Resource Centre with links to key information on how to find information in books and journals and to help you use our systems.

Find out more about the LRC.

Students' Union

As a student at Queen Margaret University you are automatically a member of the Students’ Union whether you are part-time, full-time, distance learning, undergraduate or postgraduate.

The Students’ Union is a student led organisation specialising in enhancing the student experience. We offer advice and support services, extra-curricular activities through sports and societies, volunteering opportunities, events and a student focused café and bar.

More information and how to get involved to keep up to date with welcome activities and events..

Wellbeing & Support Services

Student Services

Support is at the heart of making your experience at QMU a positive one, and our services for students play an important role in supporting you from application to graduation. Our staff within the services, and throughout the University, aim to help you make the most of your time at University, and to reinforce your learning, your well-being and your personal development.

The services range from looking after the administration of your studies to helping you build up lifelong career planning skills. 

Wellbeing Services

Our Wellbeing Service offers support for your mental, emotional and physical wellbeing and facilitates building up resilience and healthy living to support you on your journey through University. We can offer advice on help and support for mental health issues. 

Student Service

Student Services

Student Services are here to support students at QMU and our services play an important role in supporting you throughout your time at QMU. We have a range of services for you to access such as careers and employability, disability services, student funding services, wellbeing and counselling services.

All of our support services for students will continue to be available to our students over the coming academic year. We are offering a variety of online appointment and face to face appointments. We will be responsive to your needs as far as possible and will be able to provide support whether you are on campus or not.

Our services are bookable through Student Central in the first instance but if you struggle to access you can email student services and we can make an appointment for you. More information on our services are available through the Student Services Web page.

 You can also have a look at our 2020-21 Student Services Handbook.

Tuition Fee Funding

Proof of Tuition Fee Funding: If you are sponsored by SAAS or Student Finance NI / England / Wales you do not need to bring your sponsor letter with you to induction. If you are being sponsored by your employer or other external organisation then please email this information to or submit this information during matriculation (online registration).

You can also view information on tuition fees and funding via the following links:

Tuition Fees

Student Funding

Meet your Programme Team

Meet the Programme Team

In this session your Programme Leader will welcome you, introduce themselves, advise how they can be contacted, provide a brief outline of activities taking place during induction week and provide any other relevant information/guidance.


Council Tax Exemptions

If you are a full time student with a term-time address in the City of Edinburgh Council or East Lothian Council catchment areas then we will pass on confirmation of your enrolment at the University, term-time address and official term dates to the Council.

 Those students living in the Edinburgh Catchment Area should also register via the following link every year for the duration of their studies

Edinburgh Council Tax Registration Form

For Undergraduate students these dates will run from 20th September 2021 until 29th April 2022 and for Postgraduate students from 20th September 2021 until 31st August 2022.

Student A-Z Guide to QMU

Please click the link below to view our Student A-Z

Access the Student A-Z

Contacts Page

If you have any queries about any aspect of your induction or studies at QMU please see our Contacts Page for details of staff at QMU who will be happy to help.

Student Guide to Services at QMU

Please click below to view our Guide to Student Services.

View our Guide to Student Services at QMU


Bringing Food Products to the UK

Please note that there are strict rules governing the import of food produce into the UK.  

Please see the link below for further details: