Here you will find answers to coronavirus FAQs specifically for students.

Last updated: 1 July 2020

When will the autumn semester start, and will teaching be delivered on campus?

We can confirm that our autumn semester will start in September and that we are all set to welcome our new and returning students on campus from then. Our Induction Week will begin for most students as planned on 7th September, with teaching and learning beginning on 14th September. There are a few exceptions which you can find at our applicant FAQs.

More information on our plans for the autumn semester

What is QMU’s route map for returning to campus and re-starting?

Our route map mirrors the Scottish Government’s route map for easing of lockdown and is based on guidance from government and other national sources. It is flexible to allow for any changing circumstances.

Underpinning our route map is our commitment to protecting the health and safety and wellbeing of our students and staff, and our determination to help enable a fulfilling all-round student experience for all students from the very start of the academic year.

We aim to provide a working environment which seems as close to normal as possible.
More information on our plans are available in our message to staff and students of 29 May.

What is the extent of activity we are planning for Semester 1?

Induction Week will begin on 7th September (running over two weeks rather than the usual single week) and teaching and learning will start on 14th September (with a few exceptions as set in the message of 29 May).

We will maximise opportunities for face to face delivery in support of the student experience.

We will aim to publish the semester 1 timetable by no later than 21 August. The semester 2 timetable will be planned separately and published on a later date so as to be able to take into account any changes to current and planned restrictions.

Lectures will be delivered online and recorded (by staff, at home). This means that students can access online lectures at a time that suits them, rather than all students having to “attend” a lecture at the same time. As we will have to allow for social distancing on campus, the removal of lectures from the face to face timetable frees up space and time for the other elements of teaching, such as seminars and tutorials, where students will gain more benefit from face to face interaction.

Most seminars and tutorials will be delivered face to face on campus, with practicals generally postponed to seminar 2.

The Learning Resource Centre (LRC) will be available for self-development.

(It is our intention that those who have timetabled classes will have priority access to the LRC and social spaces on that day.)

What does physical distancing mean for the campus and how will it be implemented?

Timetable planning is central to managing physical distancing on campus as it helps us manage the number of people on campus at any one time for taught, self-development and organised social activities.

We are fortunate in that our modern, airy campus is well suited to enabling physical distancing.

The specific physical distancing measures that we take will be in accordance with Scottish Government guidance and based on a full risk assessment.

Measures will include access control, one way routing, staggered starts to timetabled classes, breaks to enable cleaning etc.

Also factored into our planning is off-campus activity in terms of staff and student travel.

How is teaching being delivered in semester 1 of the upcoming academic year?

All new first year students will receive six hours on-campus teaching per week from the very start of their course, in two to three hour blocks across two to three days a week. All new (full-time) postgraduate students will receive five hours on-campus teaching from the very start of their courses, again delivered in two to three hour blocks across two days a week.

If at any point in the semester Scottish Government health guidelines require it, this activity will be moved online for the required period.

Level 2-4 students will also receive a combination of on-campus and online learning, the balance of which will vary according to programme requirements.

The level of teaching of students in other years (i.e. not first year and PG courses) will be decided by the programme team, working within certain parameters. Where programme teams have questions or concerns about parameters and arrangements, they should contact their Head of Division.

The teaching day will be extended so that it runs from 9am to 8pm, though we will minimise the number of times any student or staff member is scheduled to be on campus in the evening. No student or staff member will be timetabled to be on campus for more than 8 hours on any day. The timetabling team will do everything possible to ensure the best use of space, to avoid, for example classes having to move from one seminar room to another as far as possible.

We will be allowing for physical distancing in our face to face teaching.

How much timetabled on-campus teaching and learning will I be scheduled for in the first semester?

Current social distancing requirements mean that for health and safety reasons the overall number of hours of on-campus timetabled teaching and learning activity we are able to offer on the campus in semester one are reduced. The actual number of hours you will be scheduled for will vary depending on your level of study. All undergraduate level 1 students will receive 6 hours per week regardless of their programme. Levels 2-4 will receive between 2-4 hours per week. All postgraduate students in their first year of study will receive 5 hours of on-campus activity per week. This variation is to take account of students' different levels of familiarity with the University's approach to learning and teaching, its support systems and the requirements of individual programmes, and the extent to which students have already had the opportunity to form social networks with their peers. Digital learning opportunities (such as online lectures and online live discussion) will be provided to compensate for any reduction in standard levels of timetabled on campus learning.

How will we enable social interaction for students on campus when it re-opens, and will students be encouraged to spend time on campus?

This is the focus of the work being undertaken through our Student Experience Business Recovery Work Stream.

We are, of course, acutely conscious that student life is about much more than study. We also know that we must live up to our reputation for providing a friendly learning community, and are determined to do so.

While any requirements for physical distancing will change the way we operate our on-campus Students’ Union, sports facilities and social spaces, we will do everything possible to maximise the facilities available to students.

A couple of examples of our plans are:

  • Catering: click and collect facility to be introduced along with extension of service times.
  • Learning Resource Centre (LRC) - will be open with physical distancing in place

In terms of encouraging students to spend time on campus, it is our intention that those who have timetabled classes will have priority access to the LRC and social spaces on that day.

So in short, we will enable and encourage social interaction - and are prioritising this.

How and when will I hear about my timetable?

Details of on-campus and live online activities in Semester 1 are currently being timetabled and we anticipate that will be able to confirm timetable information to students by 21 August.


What other health protection measures will be in place when the campus re-opens?

Specific measures will depend on government guidance at the time, but, for example, we are installing a thermal camera at the main entrance to monitor the temperature of people arriving on campus. We are also making adjustments to our ventilation systems to optimise air flow.

Are we prepared for any second wave of COVID-19?

Our plans are designed to be flexible so that we can react promptly to any second wave or cluster of COVID cases.

Are we considering the car parking requirements of those for those who wish to avoid public transport?

Through our timetable planning, we are spreading out activity across the day to spread the load on the car park and other facilities and thus maximise the availability of parking space.

Do I need to tell the University if I am self-isolating or have been diagnosed with coronavirus?

Outside semester times, there is no specific requirement for students to report self-isolation or coronavirus diagnosis via the Student Portal unless it affects their engagement with their programme.

If you do need report self-isolation or a coronavirus diagnosis (ie during semesters), please complete the normal absence form within the Student Portal and tell your Programme Leader.

If you might be absent from QMU for more than two weeks, cannot work online, and might therefore miss key teaching or assessment, the University will assess the impact on your studies on an individual basis. You will need to alert us if you are in this position by emailing, raising any questions or concerns you might have.

What do I do if I am unable to undertake an assessment due to extenuating circumstances particular to me?

The University understands that students are juggling complex domestic situations and restrictions at the moment and we will provide flexibility for individual students where required. We have an extenuating circumstances policy which you can call on if your own personal circumstances present particular problems in terms of a deadline for completing an assessment. If you are seeking an extension to an assessment deadline, you can find the application form on the Student Portal. No medical evidence will be required at this current time. Please refer also to the FAQ below relating to an inability to take an assessment, and the FAQ relation to changes in the assessment regulations in response to the coronavirus emergency.

What do I do if I need to care for children because their school is closed because of concern about the virus?

Information set out below concerning exams and assessments would apply.

What would happen if I was unable to sit my exams/assessments, either because I am self-isolating, or exams/assessments have not been able to take place? What would happen if I felt I had not performed as well as I might have due to the current emergency situation?

The University appreciates that this is an anxious period for students, but we can reassure all students that our published assessment regulations, and interim regulations approved by the University Senate on 10 April 2020, allow boards of examiners to exercise discretion in coming to a decision on student progression and on degree classification where not all of the work has been able to be assessed.

Full details can be found in the FAQ below that explains recent changes to the University regulations governing assessment for undergraduate and taught postgraduate students.

What is the University’s advice on personal travel?

While the University is not responsible for you on personal trips, we all have a social duty to help avoid the spread of coronavirus and to help minimise the social disruption arising from it.  We strongly recommend that you follow the advice and guidance found on the Foreign and Commonwealth Office (FCO) website at all times. This includes advice on whether it is safe to travel to a particular country, advice on health and security, including advice on coronavirus, and advice on what to do when returning from a trip e.g. whether it is necessary to self-isolate for example. If you decide to travel against FCO advice, be aware there may be travel restrictions imposed that may impede your return to the UK.  Please also check your own travel insurance policy. If you think there is a reasonable chance that your personal travel plans might result in a need to self-isolate on your return to the UK or in-country, please talk to your  your Programme Leader.

There is some useful general travel advice at Travel Health Pro.

Where can I find guidance on remote working and video conferencing?

See our you can do IT at home webpage for information, guidance and tips.

What is happening about Graduation?

It with great regret that the University had to postpone the Graduation ceremonies for the graduates of 2020 due to the restrictions associated with the COVID-19 pandemic.

Graduates of 2020 will be invited to attend a Graduation celebration with their family and friends at the Usher Hall, Edinburgh, on Tuesday 13th July 2021.  Detailed timings are being worked out, but you can hold the date now.

While the Graduation ceremonies planned for Friday 10th July 2020 at the Usher Hall have been cancelled, a range of online content will be published on the University website on that day ie Friday 10th July 2020, to mark the success of our 2020 graduating cohort.  This will include video messages from our Chancellor Prue Leith; from Sir Paul Grice, Principal and Vice Chancellor; from Chiara Menozzi, Student President and from a number of graduating students.

Lists of our July 2020 graduates will be published on the University website on 10th July, and published in the Scotsman and Herald newspapers on Monday 13th July 2020.

Award recommendations will be confirmed at the University's  Senate meeting of 1st July 2020. This means that all students eligible to graduate will be considered as having had their degrees conferred on that date, making them graduates of the University from that date.

Award certificates and final academic transcripts will be issued to graduating students by post in July 2020. All graduating students will be sent an email from the Graduation Office at the end of June 2020 with further details on this process.

I am a worried parent. How can I support my adult child at University?

Stay in close touch with them if you can. Encourage them to familiarise themselves with these FAQs and to check their university email account regularly for any updates.

Stress the importance of following Government advice, which is communicated to them via the Updates section of our coronavirus webpages, and by email and social media.

Encourage them to wash their hands frequently! It’s the best defence against infection with coronavirus.

Encourage them to call on the services of the University where they need them, eg their personal academic tutor.   You will find information on various services across our website.  

We understand that some students, particularly those from overseas, may be anxious and you may be considering returning home. If they do decide to return home, they will not be penalised for doing so.

How can I contact the Careers and Employability Service just now?

You can use Student Central to view current vacancies, book online appointments and view the resources.

Other opportunities are also advertised via the HUB for immediate recruitment. Due to the current popularity of healthcare and supermarket jobs, many vacancies are live only for a few hours. Make sure that you have everything ready, including an up to date CV and or application form to apply ASAP.

Email or for help and support with finding work, job applications or CV feedback.

Employer and Enterprise Mentoring Programme: Mentoring is still happening by phone, email or remotely. Although some mentors and students may have paused, it is anticipated that this resource will be even more important to compete in a very competitive market once the Covid-19 crisis is over. For advice about your mentoring link, email

Graduate Careers Advice for life: the team will be here to support you beyond your studies.


How can I contact the Counselling Service just now?

Students can continue to attend telephone drop-in sessions, so please see Student Central and the counselling website page for more information:

These sessions can be used to start talking about what’s going on for you, strategies and ways forward. Counselling sessions will continue via telephone using Microsoft Teams. Please don’t hesitate to email for further information.

What are the Effective Learning Service offering just now?

The Effective Learning Service continues to offer ‘appointments’ to students, which can be booked on Student Central. The ‘appointments’ take the form of email advice and guidance on writing assignments and developing academic skills, and discussion via email of any queries arising from this feedback. Students can see availability and book an appointment slot here:

For any brief queries, the ELS team can be contacted on for students who have English as their first language, and for students who don’t have English as their first language.

Who do I contact as regards tuition or accommodation fee payment difficulties?

The Finance Office supports students paying for tuition and accommodation fees. If you experience any difficulties with payments then please email

What support is there currently for international students?

Online drop in sessions are taking place daily, from Monday to Friday. If you are an exchange student, or an international student, joining instructions and dates and times of sessions will be sent to you at your QMU student email. These details will also be published on our QMU International Facebook page. Please know that you can reach out to us with any questions at


How do I contact Library staff?

Our liaison librarians are working from home, but available to help you with any queries you might have via email. Helpdesk staff are available for contact by email. For Library queries, please contact, and for all other enquiries please contact .Our revised working hours in place are as follows: Monday – Friday 8am-7pm.

What support is there for care experienced, carers and estranged students?

Callum Maguire, our Head of Widening Participation and Outreach, is continuing to offer care experienced, student carers and estranged students support, advice and guidance.

Please visit the following dedicated support website pages for more information:
Please do not hesitate to email Callum directly via:

School Office and Registry

School Office and Registry staff continue to be on hand via email to answer your queries. Please contact for queries relating to extenuating circumstances, assessment, feedback and module results. Registry staff can be contacted at for queries about tuition fees, Graduation and Boards of Examiners decisions. Whilst we may not be able to provide you with hard copy documentation at this time, we will make every effort to provide you with an alternative version by email.

Student Funding Advice

The Student Funding Adviser is available to answer questions that you may have regarding your current financial situation. Please email in the first instance.

In addition, there are 15 minute phone appointments normally available on a Tuesday & Wednesday at 2pm, 2:15pm, 2:30, 2:45 through Microsoft Teams. You can make an appointment through Student Central and follow the instructions.

Students’ Union (HelpZone)

Your Students’ Union (SU) provides independent and confidential support. The SU team remains available for general student queries and for support with academic related issues. The Help Zone specialises in supporting academic related issues, including Extenuating Circumstances, Academic Appeals, Complaints, Disciplinary processes and Fitness to Practice. There’s information on the SU website, and you can contact us on

Wellbeing Service

Louise Gill, our Wellbeing Adviser, will be continuing to offer students wellbeing support. For more information on accessing the service remotely please visit Student Central or the QMU Wellbeing Webpage. Appointments are available, so please email Louise at:

What is the advice regarding student research projects?

New advice for ongoing research involving human participants

Issued 06 April 2020

In accordance with the UK Government guidance on social distancing and remote working, staff and research students in receipt of ethical approval from QMU are directed to take account of and follow the instructions below until further notice with specific regard to all on-going and planned research data collection that involves face-to-face interaction with human participants.

In those cases where research can be adapted to be conducted remotely, staff and research students are directed to the specific guidance below.

If it is not possible to adapt the design to conduct participant interactions remotely then data collection must be paused. See the specific guidance below.

Where research is simply paused for a number of months the QMU Research Ethics Panel will not require notification, but if significant changes to research design are required then a notification of change form will need to be submitted ( and approved by the QMU REP prior to the research resuming.

In the unlikely case where face-to-face interaction may still be necessary due to safety monitoring, researchers must update their risk assessments to take account of the ongoing situation, complete a notification of change form and seek approval from the Research Ethics Panel prior to conducting any face-to-face interaction with participants. Researchers must notify the QMU Research Ethics Panel ( with regard to these circumstances by no later than Friday 24 April 2020.

Guidance for Staff and Students

Given the exceptional nature of the situation arising as a result of the Novel Coronavirus (COVID-19) pandemic, the QMU Research Ethics Panel (REP) requires all ongoing and planned research to make changes to how participant interactions are conducted.

In addition, the QMU REP has temporarily suspended the requirement for approval of changes to research projects that relate only to changes to participant interactions from face-to-face to remote, unless there is a substantial change to the protocol* as a result of the change.

Students - If you are unsure if it will be appropriate to change to remote interaction you should discuss this with your supervisor as soon as possible. Once the appropriate way forward has been agreed, please follow the guidance below to adapt your research.

Guidance for those who need to pause their research

You must inform your participants that the research has been paused. It will be key that in whatever communication you send to participants that you describe how any actively enrolled participants will be managed, particularly concerning any safety monitoring / follow-up etc. where applicable.

Unless the changes made to pause the study result in a substantial change to protocol*, the pausing of a research study and issue of an update to participants will not need to be considered as a notification of change by REP.

Guidance for those who will conduct their research remotely

1. If you have not yet begun data collection but have ethical approval to do so you should amend your recruitment plan to recruit and interact remotely. Unless the changes made to the way in which you interact with participants results in a substantial change to protocol*, you will not need to submit a notification of change form. Simply update your recruitment documents to outline how you will remotely interact and then proceed.

2. If you have already begun data collection and will now change to remote participant interaction then unless the changes made to the way in which you interact with participants results in a substantial change to protocol*, you will not need to submit a notification of change form. Simply update your recruitment documents to outline how you will remotely interact with participants and use this version moving forward. Any already active participants must be informed of the switch to remote interaction and be provided with the updated participant information sheet. It is important that you make clear to participants that if they no longer wish to participate owing to this change, or for any other reason, that they are free to withdraw at any point.

*A substantial change to protocol might be a change that would alter the level of risk to the participant i.e. if you are working with vulnerable participants, to do so remotely might remove the safeguard of the researcher being able to detect distress face-to-face and mitigate risk by referring to an appropriately trained person.

New submissions for ethical approval

Researchers may continue to submit research ethics applications and they will continue to be reviewed. However, as will be made clear on your outcome letter, you are not permitted to begin data collection which requires any face-to-face interactions with participants in person until further notice. The following options are possible/appropriate:

1. Obtain ethical approval for a project involving face-to-face interactions with participants in person.

i. If you wish to commence data collection immediately you must amend these interactions to be conducted remotely as outlined above.

ii. If it is not possible to conduct your participant interactions remotely then you must then wait until you are advised by the University that face-to-face interactions can recommence before you begin any data collection in person.

2. If you are a student with time constraints around conducting your research and cannot conduct remote participant interactions, it is recommended that you change your research to involve secondary data analysis only (i.e. data which has already been collected) so that no primary data collection is required.

If you are a student in the Division for Dietetics, Nutrition & Biological Sciences, Physiotherapy, Podiatry & Radiography and undertaking a dissertation please follow the advice of your supervisor/module leader for alternative options.

New studies relating to COVID-19

An expedited review process will be considered for any new studies relating to COVID-19 where there are proven public health grounds to commence. In order for such a study to gain clearance to proceed with face-to-face participant interactions, and for this review to be expedited, the Principal Investigator must provide the following information to prior to submitting an ethical approval application:

1. What are the public health grounds for the study to be conducted?

2. What is the rationale for the study to be conducted at this time? Why can it not be conducted at a later time?

3. Evidence of a Risk Assessment, considering the potential risk to the researcher themselves, signed off by the relevant Head of Division.

Researchers should send the answers to these questions to the QMU Research Ethics Panel for consideration via Please title the email “New Study relating to COVID-19” and your email will be prioritised.

Advice for Doctoral Candidates

We recognise that many of you may find yourselves unable to complete essential tasks, experiments, field work and/or data collection over the next few weeks or months, for example due to restricted access to the campus, travel restrictions, self-isolation, illness, volunteering and caring responsibilities. While this is a rapidly developing situation, we wanted to provide you with some reassurance regarding the impact of that disruption on your studies, and the steps we are taking to mitigate that impact. The principles of that are set out below, and follow those adopted by UK Research and Innovation.

Adjustments to Deadlines, Registration Periods etc.

Given the individual nature of postgraduate research it is difficult to offer a generic statement on extensions etc., so any adjustments will be tailored to the extenuating circumstances of each candidate concerned. Consequently, we will need to capture any adjustments to periods of registration, changes to submission deadlines and so on through the usual Graduate School processes and forms. All forms can be found on the website here, any queries can be sent to

Extensions to Submission Deadlines

We will approve requests for extensions to submission dates where a candidate has experienced and can evidence the types of disruption identified above. We will in some cases, advise on the appropriate length of an extension.

Suspensions of/Extensions to Periods of Registration

Similarly, we will approve requests for suspensions of, or extension to periods of registration where a candidate has experienced disruption to the progress of their research activities. We will in some cases, advise on the appropriate length of an extension.


In many cases you will be able to work from home even if the activities undertaken change. For example you can progress your READ modules. For short periods of self-isolation, if you cannot work, many of you will have sufficient time left that you can make this up over the remainder of your doctorate programme. In these cases, extensions to periods of registration should not be required. Together with your supervisors, and drawing on the RDF, you can adjust your learning contract and project plan.

Where self-isolating with illness undermines your ability to finish your doctorate within the specified period, an extension will be considered sympathetically.

Examples (not exhaustive) of when an extension may need to be applied include:

  • A significant period of self-isolation (we do not define significant as this is likely to be proportional to the time left in the funded period)
  • Significant or increased caring responsibilities
  • Postponement of critical activities where alternatives are not available. Examples could include: experiments due to take place at a national/international facility which will delay the research for a significant amount of time; access to critical archives being unavailable for a significant period; fieldwork due to take place in inaccessible geographical regions; data collection due to take place that would breach social distancing.


We have already had our first viva via video conferencing, so those of you near to submission can be reassured that the current restrictions do not necessarily delay your viva preparations.


Probationary and assessed presentations will, as far as possible continue via a virtual platform.

Tuition Fees

If your research is delayed, and an extension is approved, there will be no additional tuition fees for the duration of that extension.

Financial Difficulties

PG research students who are facing hardship as a result of COVID-19 should apply to our Discretionary (hardship) and International Hardship funds in the usual way, through our Student Funding Adviser at The Student Funding Adviser can provide you with advice as well as guidance on how to apply for these funds.

How is the impact of the COVID-19 on student assessment, progression and award being addressed by the University?

The University is very aware of the challenges facing students in their learning experience, and we have been working hard to mitigate against the impact of these challenges where possible.

It was with that in mind that the University Senate, with the full support of the Students’ Union, approved on 10 April 2020 a series of regulatory changes to ensure continued fairness, equity and integrity in decisions concerning student academic progress and attainment. A message explaining these changes was issued to all students on Friday, 10 April 2020.

No detriment has been interpreted differently by different institutions, but the general sentiment is that of no detriment to students’ marks and progression. The regulatory changes that we have put in place, details of which are set out below, recognise the fundamental importance of maintaining the academic integrity of Queen Margaret University degree awards, while addressing the exceptional circumstances presented to us all by the coronavirus emergency. The policy aim is to ensure no student of the university is disadvantaged, or, in terms expressed by others, suffers no detriment due to the coronavirus emergency.

The University has committed to its students that the following key principles will be applied to all decisions taken by the University on student assessment, progression and award:

  • No student will be disadvantaged in terms of their assessed outcomes as a result of any disruption to their planned learning and assessment arising from COVID-19 emergency measures.
  • Students’ achievement of threshold learning outcomes will be protected.
  • Learning material that has not been taught will not be assessed, and assessments will be adjusted accordingly.
  • Whether or not assessment has been adjusted, consideration will be given to the moderation of marks in any module where its delivery has been demonstrably affected by disruption.
  • Reasonable adjustments will be made at the marking and moderation phase to address the potential impact of a period of disruption on student outcomes.
  • The flexibility provided by the University’s existing published regulations, including those set out in the regulations governing assessment and the operation of Boards of Examiners, will be invoked wherever possible.
  • Where necessary flexibility is not provided, boards of examiners will operate under the emergency interim regulations and supporting guidance, as approved by the University Senate.
  • Priority will be given to the assessed outcomes of students on the final year of a programme, so as to ensure that award decisions are not delayed unduly.
  • In applying the principles set out above, Boards of Examiners will be able to exercise the flexibility currently provided to them under the published Board of Examiners Regulations
  • In particular, Boards of Examiners will be able to exercise discretion, in the absence of full assessment information, for student progression decisions, as well as student award decision. Boards will be able to approve the progression of full-time UG and PG students to the next academic level where up to 40 credits are outstanding.
  • Boards of Examiners will also be able to award general credit, or ‘pass’ for a module in the absence of complete assessment, where the programme team is able to confirm that core learning outcomes have been achieved in another form.
  • Any student who has failed to satisfy the Examiners in the first attempt of a Semester 2 assessment, will be permitted to undertake the reassessment as if it was a first attempt. Students will have an automatic right to a ‘first diet’ reassessment of either course work or examination, with no penalty imposed ie the mark achieved at re-assessment will not be capped at 40% (UG) or 50% (TPG).
  • Students undertaking a second, third or fourth attempt in Semester 2 will also be eligible to have their attempt number rolled back. The mark for students undertaking reassessment at attempt, 2, 3 or 4 will be capped at 40% (UG) or 50% (TPG).
  • Module Coordinators will pay particular attention to cohort performance compared with the previous year, and will advise the Board of Examiners whether students have been disadvantaged by module delivery or assessment due to alternative COVID-19 arrangements. Scaling of marks for the entire cohort may potentially be applied.
  • All Boards of Examiners will consider the impact of any changes to assessment outcomes on Honours degree calculations. In particular, Boards will consider the impact on degree classifications of any award of general module credit on a pass/fail basis. Modelling the impact of such revision on the performance of the previous year’s cohort will provide the board with an indication of the impact, including percentage mark deviation. Where it is demonstrated that student performance has been affected positively in comparison to performance in the previous year (by cohort or module), Boards of Examiners will not scale marks downward

The exceptional circumstances arising from the coronavirus emergency will be taken into account by Boards operating under the revised regulations. This is being applied as a valid extenuating circumstance. For that reason, students who may have been affected by extenuating circumstances at the point of the assessment will not be required to submit an application to the Extenuating Circumstances Panel.

Students who require a short-term extension to a submission date are encouraged to continue to request this through the normal extenuating circumstances process.

For Semester 2 modules, students do not need to submit an academic appeal at the end of Semester 2 on the grounds of circumstances relating to the coronavirus emergency. This is on the basis that the impact has been addressed for all students in the relaxation of the assessment regulations governing student progression and award. Students may still contact staff who deal with appeals, or the Students’ Union with any queries in the first instance.

Where can I find the changes in the assessment regulations in response to the coronavirus emergency?

Please see the Updated Assesment Regulations .

See also information from the QMU Student Union here.


If I am unable to attend the campus, will I be able to study remotely?

Yes. Students who wish to begin their programme in September, but are unable to physically join us on campus during semester one (e.g. because of issues related to health, self-isolation, or caring responsibilities for others self isolating etc.) will be able to undertake their studies online. If you are in this situation, please contact Registry at

If I need to study remotely, will I be academically disadvantaged or penalised because I am unable to attend any on-campus learning activities?

No. We are putting steps in place to ensure that students unable to attend on-campus learning activities have the opportunity to engage in equivalent learning online. The nature of this activity will necessarily vary by programme, but it is likely to include, amongst other things, the ability to join on-campus group discussion activity virtually through our virtual learning environment (the Hub). If you are in this situation, you should contact Registry at and follow the guidance that follows from your programme team.


If I need to study remotely, will I still be able access Student Services support (finance, wellbeing, counselling, careers etc.)?

Yes. The University has continued to offer students remote access to its range of Student Services support since the lockdown started and will continue to do so for those students unable to come on to the campus when the campus reopens. You can use Student Central to view the resources, book online appointments and view current job vacancies. More detailed information on accessing specific Student Services support remotely is available within the COVID-19 (Coronavirus) FAQs for students.

What other learning resources will I have access to if I need to study remotely?

Our Library (LRC) resources and our Effective Learning Service (ELS) are both accessible remotely. The ELS will continue to offer advice and guidance on writing assignments and developing academic skills to students who need to study remotely.

I have an Independent Learning Plan (ILP), will that be modified to take account of any adjustments to the delivery of learning and teaching in semester one?

Yes. Where necessary, ILPs will be modified to take account of any necessary adjustments to learning and teaching activities in semester one, including for those students who are unable to come on to campus. Students with ILPs will be contacted by Students Services regarding this in due course.

How will you support me if I am joining as an international student this autumn and need to self-isolate (quarantine) when I arrive?

If you have ​accepted a contract to live in our campus accommodation and you are required to self-isolate for 14 days when you arrive in the UK, you can arrange to move into your accommodation early in order to complete the self-isolation period before induction week starts on 7 September. This 14 day stay will be free of charge and we’ll do all that we can to make your self-isolation period as comfortable as possible. Full details on how to book your early arrival will be available from late June. In the meantime, please email if you have any queries.

International students in this situation who are not going to live on campus should refer to Scottish Government guidance, and, as ever, you can call on our International Office and Wellbeing teams for more general support as required.


Some of my friends are hearing more details about teaching plans for their QMU courses but I have not. Why is that?

We are maximising the flexibility for programme teams in collegiately designing, distributing and delivering their learning and teaching activity within the required COVID-19 restrictions. This means that how and when you hear about detailed plans for your teaching will vary by programme. Rest assured we will share information with you as soon as we can.


What is intended to take place in semester 2 and what about those courses that are scheduled for delayed start and commence in semester 2?

We currently anticipate that activity on campus will move towards normal levels from January albeit with precautionary measures and hygiene regimes ongoing.

We intend to prepare the semester 2 timetable for publication in November. The semester 2 timetable will accommodate some delayed activity from semester one.

When will the LRC (library) re-open?

While the LRC will not be in use until the start of the autumn semester, it remains accessible remotely over the summer.

More FAQs

General Coronavirus FAQs

FAQs for Staff

FAQs for International Students

FAQs for Applicants and Offer Holders

Accommodation FAQs

Student Services

Opening Hours:

Monday - Friday: 9 a.m. - 4.30 p.m.

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Student Services

Student Services
0131 474 0000
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