Here you will find answers to coronavirus FAQs specifically for students.

In what situations should I self-isolate?

Please see advice at NHS Inform.

As we are all now working at home, there is no specific requirement for students to report self-isolation via the Student Portal unless it affects their engagement with their programme. Students who have been ill should report their absence in the normal way via the Student Portal. Where a student has been unwell and requires an extension to a submission date, they should apply for extenuating circumstances through the normal process on the Student Portal. No medical evidence will be required at this current time.

Who do I tell in the University if I am self-isolating or have been diagnosed with coronavirus?

As we are all now working at home, there is no specific requirement for students to report self-isolation via the Student Portal unless it affects their engagement with their programme but if have been diagnosed with coronavirus, it is important that you advise us. Complete the normal absence form within the Student Portal and tell your Programme Leader.

If I need to self-isolate (or can’t return the UK), how will I be treated by the University?

Although all teaching is now online, this FAQ remains for completeness.

Please do not be concerned about your work or studies if you need to self-isolate or cannot return the UK because of coronavirus. Tell your Programme Leader (students) or line manager (staff) and the University will follow guidance from Health Protection Scotland.

If you are not able to return to the University due to being kept in areas affected by COVID-19 or due to the lack of flights back to the UK, and this affects your assessment or examinations, you should submit an Extenuating Circumstances application via the Student Portal. If you are self-isolating, you should complete the normal absence form within the Student Portal.

If you might be absent from QMU for more than two weeks, and might therefore miss key teaching or assessment, the University will assess the impact on your studies on an individual basis. You will need to alert us if you are in this position by emailing schooloffice@qmu.ac.uk, raising any questions or concerns you might have.

What happens to my academic progression if I can’t attend a placement because of coronavirus?

See further below for specific guidance for healthcare and ITE students. Please also see FAQ entitled: “What would happen if I was unable to sit my exams/assessments, either because I am self-isolating, or exams/assessments have not been able to take place?”

What specific guidance is there for students on healthcare placements and staff that work in clinical settings?

Health Sciences students on healthcare placements should have received an email from the University about their placement on 17 March. If you have not, please contact your Programme Leader.

Staff working in clinical settings should seek advice from their line manager.

What specific guidance is there for students on ITE placement and related activities?

A joint decision has been made by all the Universities in Scotland and the General Teaching Council Scotland to curtail placements from the end of Monday 16th March and to cancel placements for the rest of the semester. This affects students on the PGDE programme only at this stage. The full statement from the GTCS is below and sets out the reassurance you will need that the GTCS has waived the normal requirement for the full number of placement days. This is the same for all universities in Scotland so all student-teachers will be treated equitably. You can read the full statement here.

Rest assured that learning opportunities will continue to be provided for all ITE students albeit in an online environment.

What specific guidance is there for students on other work-based activities more generally?

If you miss key teaching or assessment, the University will assess the impact on your studies on an individual basis. You will need to alert us if you are in this position by emailing schooloffice@qmu.ac.uk, raising any questions or concerns you might have. You would submit an Extenuating Circumstances application via the Student Portal as appropriate. Information set out below concerning exams and assessments would apply.

We are aware of students on internships and work-based placements beyond ITE and healthcare courses. We dealing with coronavirus related disruptions to such internships and placements at programme level. Contact your programme leader if are not an ITE or healthcare students and your internship or work-based placement is being disrupted through coronavirus.

What submission deadline extensions are there in light of the current situation?

As announced on 19th March, with this information expanded on 20th March, all undergraduate or postgraduate coursework due on or before 3rd April, and all undergraduate dissertations (regardless of their deadline) will have a one week extension applied to their existing deadlines. See the original announcementsfor full details.

What do I do if I am unable to undertake an assessment due to extenuating circumstances particular to me?

The University understands that students are juggling complex domestic situations and restrictions at the moment and we will aim to provide some flexibility for individual students where required. We have an extenuating circumstances policy which you can call on if your own personal circumstances present particular problems in terms of completing assessments. You can find the application form on the Student Portal. No medical evidence will be required at this current time.

What do I do if I need to care for children because their school is closed because of concern about the virus?

If you might miss key teaching or assessment, the University will assess the impact on your studies on an individual basis. You will need to alert us if you are in this position by emailing schooloffice@qmu.ac.uk, raising any questions or concerns you might have. You would submit an Extenuating Circumstances application via the Student Portal as appropriate.

Information set out below concerning exams and assessments would apply.

What would happen if I was unable to sit my exams/assessments, either because I am self-isolating, or exams/assessments have not been able to take place?

The University appreciates that this is an anxious period for students, but we can reassure all students that our assessment regulations do allow boards of examiners to exercise discretion in coming to a decision on student progression and on degree classification where not all of the work has been able to be assessed. The relevant boards of examiners would be reminded of the specific powers available to them within the University’s assessment regulations to make awards in the absence of complete assessment information.

In the event that exams and other forms of assessment are impacted, the University would issue clear guidance to examination boards on how to deal with progression and award classification decisions where the full range of marks is not available. Where there is sufficient evidence of achievement at the level at which the student is being examined, the Board can reach a decision. Sufficient evidence would be interpreted as agreed marks that equate to 2/3rds of the assessable work at the level at which the student is being examined.

For final year students, the Board of Examiners can agree degree classifications. Where marks become available after the Board’s decision, that decision would be reviewed and, where clearly justified on the basis of marks that become available, marks could be revised upwards. No student would be disadvantaged under these arrangements, which means that no student would have a classification revised downwards.

Of course, it is likely that this year, as every year, there will be students whose progress and/or degree classification will be affected by poor performance in the marked modules that are available to the Board. Boards of examiners will exercise judgement in those cases within the normal regulations and criteria for progression and award classification.

I am a QMU student on an exchange abroad and that University has closed before I could complete my end of semester assessment (or I simply want to return to the UK). How will the University deal with this?

We want to support you and will offer an alternative assessment. Please contact Laura Stevenson at studyabroad@qmu.ac.uk

What is the University’s advice on personal travel?

While the University is not responsible for you on personal trips, we all have a social duty to help avoid the spread of coronavirus and to help minimise the social disruption arising from it.  We strongly recommend that you follow the advice and guidance found on the Foreign and Commonwealth Office (FCO) website at all times. This includes advice on whether it is safe to travel to a particular country, advice on health and security, including advice on coronavirus, and advice on what to do when returning from a trip e.g. whether it is necessary to self-isolate for example. If you decide to travel against FCO advice, be aware there may be travel restrictions imposed that may impede your return to the UK.  Please also check your own travel insurance policy. If you think there is a reasonable chance that your personal travel plans might result in a need to self-isolate on your return to the UK or in-country, please talk to your  your Programme Leader.

There is some useful general travel advice at Travel Health Pro.

Where can I find guidance on remote working and video conferencing?

See our you can do IT at home webpage for information, guidance and tips.

Will graduation and other events take place?

All QMU public events are postponed as of 23 March.

Our July 2020 graduation ceremonies will be rescheduled, most likely to autumn 2020. All student degree awards will be approved and signed off by the University Senate, as they are each year in the normal course of events. This means that if you would have been eligible to graduate at the July ceremony, your degree award certificate will be sent to you in July this year at your registered home address. Your degree award will be recorded as having been conferred upon you on the date that Senate approves the award. Importantly, receipt of your award certification does not prevent you from participating fully in the rescheduled graduation ceremony. Further details on the rescheduled graduation ceremonies will be communicated once they are available.

I am a worried parent. How can I support my adult child at University?

Stay in close touch with them if you can. Encourage them to familiarise themselves with these FAQs and to check their university email account regularly for any updates.

Stress the importance of following Government advice, which is communicated to them via the Updates section of our coronavirus webpages, and by email and social media.

Encourage them to wash their hands frequently! It’s the best defence against infection with coronavirus.

Encourage them to call on the services of the University where they need them, eg their personal academic tutor.   You will find information on various services across our website.  

We understand that some students, particularly those from overseas, may be anxious and you may be considering returning home. If they do decide to return home, they will not be penalised for doing so.

More FAQs

General Coronavirus FAQs

FAQs for Staff

FAQs for International Students

FAQs for Applicants and Offer Holders

Accommodation FAQs

Student Services

Opening Hours:

Monday - Friday: 9 a.m. - 4.30 p.m.

Show Contacts

Student Services

Student Services
0131 474 0000