Here you will find answers to coronavirus FAQs specifically for applicants and offer holders. Please also see our general coronavirus FAQs, and  our coronavirus FAQs for current students.

Within our FAQs, you will find details of some of the steps we are taking to help ensure a safe and fulfilling student experience for you at this time. We cover the combination of on campus and online teaching and learning that we are offering,  campus facilities, our plans for welcome activities and student support, and the health and safety measures that we are taking. For a summary of our approach to learning and teaching for the 21/22 academic year, see our coronavirus advice page for applicants and offer-holders.   

If you need more help, please contact our Admissions team.



Last updated: 15 December 2021

Where can I find information on the University's approach to teaching and learning in the 21/22 academic year.

For an insight into our approach, see our coronavirus advice page for applicants and offer-holders.  

I am an international student starting and may need to quarantine? How will the University handle that and how will I be supported?

(Please also see our International FAQs for information).

You should plan to arrive so that you will have time to have complete any required self-isolation prior to the commencement of your face to face classes. At any time that students may have to quarantine, staff in our International Office are available to provide any support and guidance that may be needed. They will be running regular drop-in sessions. There are also face to face appointments available for students not quarantining. Further details regarding the drop-in sessions, including the timing and how to attend, will be sent to each international student’s email address. In addition, details of dedicated weekly online drop in sessions can be found on our website.

Our Wellbeing and Counselling team are available for more general support as required and appointments can be booked and delivered online.

The Scottish Government website provides advice on travel and quarantine requirements at this time.



What happens if I need to study remotely at the start of my course COVID-related reasons (eg self isolation)?

Students who find themselves in this situation (i.e. because of issues related to travel restrictions, quarantining or self-isolation) should email in order that the University can put in place appropriate support for you. 

Please note that for our pre-registration health programmes, you will need to be on campus in time to undertake your pre-placement clinical training. There may be similar issues for other courses with a practical element.

If I need to study remotely, will I still be able access Student Services support (finance, wellbeing, counselling, careers etc.)?

Yes. The University has continued to offer students remote access to its range of Student Services support since early in the pandemic and continues to do so for those students unable to come on to the campus now that  campus has reopened. You can use Student Central to view the resources, book online appointments and view current job vacancies. More detailed information on accessing specific Student Services support remotely is available within the COVID-19 (Coronavirus) FAQs for students.

What other learning resources will I have access to if I need to study remotely?

Our Library (LRC) resources and our Effective Learning Service (ELS) are both accessible remotely. The ELS will continue to offer advice and guidance on writing assignments and developing academic skills to students who need to study remotely.

I am a prospective international student who wants to meet with someone from your recruitment team in my country. What advice have you for me?

Where we have had to cancel events or visits to overseas countries due to travel restrictions, we would be very happy to engage online through Skype, email or telephone. You can arrange to chat with us by emailing

What if I am having difficulty arranging an English language assessment (IELTS)?

For applicants who need to be tested for their English language (IELTS or equivalent) we are aware that many test centres remain closed. We know that test providers have stated their intention to offer additional testing slots when they reopen, and some providers are offering online provision. Where it is not possible for you to sit an English Language Test in order to meet the conditions of your offer, the University will review your circumstances nearer to the start date of your programme. If you have any concerns, or require more information about the tests the University will accept, please contact the Admissions team.

I am due to start at the University and I am having difficulties obtaining my visa. What should I do?

For new students or those concerned about obtaining or renewing their visas, you should contact the International Team

If there are changes to my exams and assessments will that affect my application/offer?

We know that continued disruption to schools and universities may impact the way you receive your results this year. In some countries alternative assessment methods, including teacher-assessed grades, are being used instead of exams.

We will treat qualifications awarded in 2021 in the same way that we would in any other year. There will be no change in how we assess applications, and we will continue to be as flexible as we can be when considering your application and results.


What should I do if I can’t get a reference or transcript?

We know that many schools and universities are experiencing ongoing disruption due to the COVID-19 outbreak. This may make it difficult to request or receive some of the documents you need to submit as part of your application. If you are experiencing problems, please contact the Admissions team, so they can review your application deadlines in light of your circumstances.

What support is available to students in these unusual times?

As QMU is a small university, with a strong community focus, students joining us can rest assured that they will receive strong personalised support, and we appreciate this support is needed more than ever at this time. Each student is assigned a personal academic tutor, and we offer a full range of support services ranging from effective learning to wellbeing, and from the library to careers. 

More about our Student Services

If I am unable to attend the campus when my course is due to start, will I be able to study remotely?

Students who find themselves in this situation (i.e. because of issues related to travel restrictions, quarantining or self-isolation) should email in order that the University can put in place appropriate support for you.  Please note that for our pre-registration health programmes, you will need to be on campus in time to undertake your pre-placement clinical training.

I have an Independent Learning Plan (ILP), will that be modified to take account of any COVID-related adjustments to the delivery of learning and teaching ?

Yes. Where necessary, ILPs will be modified to take account of any necessary adjustments to learning and teaching activities in semester one. Students with ILPs will be contacted by Student Services regarding this in due course.

Are we considering the car parking requirements of those for those who wish to avoid public transport?

Through our timetable planning, we are spreading out activity across the day to spread the load on the car park and other facilities and thus maximise the availability of parking space.

How are you enabling social interaction for students on campus, and are students encouraged to spend time on campus?

We are, of course, acutely conscious that student life is about much more than study. We also know that we must live up to our reputation for providing a friendly learning community, and are determined to do so.

While COVID has been changing the way we operate our on-campus Students’ Union, sports facilities and social spaces, we have been doing everything possible to maximise the facilities available to students and will continue to do so as we emerge from the pandemic.


Are we prepared for any increase in COVID-19 infections?

Our plans are designed to be flexible so that we can react promptly to any further wave or cluster of COVID cases.

Rest assured that we have been planning, and continue to plan, for any developments, liaising with Health Protection Scotland, other Edinburgh institutions and council officials. This will help mitigate the impact of any developments on our campus operations and University life, helping us to ensure that we can consistently provide our students with the education and support that they need and deserve.


More FAQs

General coronavirus FAQs

FAQs for Students

FAQs for Staff

FAQs for International Students

Accommodation FAQs

Admissions Enquiries

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