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YWEAVE: Young workers’
experiences of abuse in public-facing jobs
Are you a young person (16-24 years) in a f ull-or
part-time job which involves dealing with the public? Have you
experienced any workplace abuse or violence from members of the
public, including spitting, name-calling, verbal abuse or physical
abuse? If so, we would like to hear about your experiences.
Workers dealing with the public are often exposed to workplace
violence which can range from spitting and verbal abuse to physical
attack. There is evidence to suggest that young people (16-24 years)
might be more vulnerable to workplace violence. Workplace violence
can cause stress and affect self-esteem and leads to problems with
staff retention and recruitment.
The project which is a collaboration between Healthy Working Lives
and researchers from Psychology and the School of Business,
Enterprise and Management at QMU, seeks to examine young workers’
experiences of such violence, taking into the form and frequency of
abusive behaviour, its impact upon health and well-being, wider
effects, and perceived responses of their employers including the
availability of support in the workplace.
Please find below a link to our survey where you can tell about your
experiences of workplace abuse or violence.
Completion of the survey will enable access to
our discussion board where you can talk to others in similar jobs.
You may contribute to the discussions as much or as little as you
want. Any information that you contribute to these discussions will
be identifiable only under the user name that you have chosen and
will otherwise be totally anonymous. The discussions are open only
to the researchers and young people such as yourself who have agreed
to take part and no part of them will be publicly available. All
content of the discussions will treated as totally confidential.
Contributing to our discussion board will put you into a prize draw
for £100 of Amazon vouchers to thank you for your participation.
This project is funded by NHS Health Scotland /
The Scottish Centre for Healthy Working Lives
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