Liz Ross lross@qmu.ac.uk Research Interests Acquired hearing loss – psychosocial implications Consumers of hearing services Government provision of NHS Audiology Services Lip reading provision Hearing impaired people in employment

Liz Ross is an Audiologist, Hearing Therapist and Registered Hearing Aid Dispenser with many years experience in the NHS and has worked within the private sector in the field of Industrial Audiology and Noise Protection.

Publications

Ross, L. (2012). Rehabilitation: Beyond the Hearing Aid Professional. In: Dupont, J.(ed) Hearing Loss: Classification, Causes and Treatment. Nova:291- 308 Hauppauge NY

Ross, L. Cathcart, C. & Lyon, P. (2010). Consumer choice for hearing aids and listening devices: newspaper advertisements for UK private provision. International Journal of Consumer Studies, 35 (1), 95-103.

Ross, L. (2010). Confused consumers: an analysis of newspaper advertisements for ‘hearing aids’ BAA The Magazine for Audiologists. 16, 31-33.

Kelso, R. and Ross, L. (2009). Restricted access: lip-reading classes and consumer needs. In Schröder, M. (ed). Proceedings of the 4 th International Consumer Sciences Research Conference. Queen Margaret University, School of Business, Enterprise and Management: Musselburgh [ISBN 1-902520-16-5], 84-88.

Kelso, R. and Ross, L. (2009). By word of mouth: older learners and lip-reading classes. Paper given at Association for Education & Ageing (AEA) conference Reaffirming Teaching and Learning in Later Life , April 1-3, 2009, Lancaster University, UK. http://www.lancs.ac.uk/depts/conted/images/AEA%20powerpoint/AEA%20By_word_of_mouth_conference%2009.pdf

Ross, L. (2008). Modernizing times: UK hearing impaired consumers at the policy crossroads. International Journal of Consumer Studies, 32(2), 122-127.

Ross, L. and Lyon, P (2007) Escaping a Silent World: Profound Hearing Loss, Cochlear Implants and Household Interaction . International Journal of Consumer Studies, 31(4), 357-362

Conference Presentations

Ross, L. (2010). Rehabilitation: what can audiology learn from established self-management programmes? Paper presented at British Academy of Audiology Conference, Edinburgh, November 2010.

Ross, L. and Smith,T. (2010). An investigation into Scottish Audiology Service rehabilitation provision . Poster presented at British Academy of Audiology Conference, Edinburgh, November 2010.

Ross, L. (2010). The limits of informed choice: hearing impaired consumers. Poster presentation . 2010 International Conference on Support for Self Management of Health, 11th-13th May 2010, Stirling, Scotland UK.

Ross, L. (2010) 'Hearing Aid' adverts: information or confusion?. Association of Independent Hearing Healthcare Professionals, Edinburgh, February 2010

Ross, L. (2009). Confused Consumers: an analysis of newspaper advertisements for hearing aids. Paper presented at British Academy of Audiology Conference, Liverpool, November 2009

 Kelso, R. and Ross, L. (2009). Restricted access: lip-reading classes and consumer needs. Paper presented at 4 th International Consumer Sciences Research Conference, Queen Margaret University, Edinburgh, 25 June 2009.

Kelso, R. and Ross, L. (2009). By word of mouth: older learners and lip-reading classes. Paper presented at The Association for Education and Ageing conference Reaffirming Teaching and Learning in Later Life, Department of Continuing Education, Lancaster University, April 2009.

Ross, L. (2006). A study of Scottish cochlear implant patients and partners: experiences of pre and post implant lives. Paper presented at British Academy of Audiology Conference, Telford, November 2006

lross@qmu.ac.uk

 
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