Information for Staff

Staff Consultation

The Student Counsellor is available for confidential consultation if you are concerned about a student in difficulty or distress.

Distressed Students

You may find it useful to download the following University guide which suggests ways of responding to students in difficulty and gives guidance on referring:

Helping Distressed Students – a guide for University Staff

Referrals

If you wish to refer a student to the Counselling Service, the Welcome page gives the information you and the student will need about making an appointment. It is best for students to make appointments on their own behalf. Staff in the Counselling Service will not confirm a student is attending the service, or enter into discussion with you about the student, without getting the student’s permission first. If you want to know that the student has followed your advice, the best approach is to ask the student.

Staff counselling

Counselling for staff is provided by the Employee Counselling Service (http://www.empcs.org.uk/ ) This is a free and completely confidential service for staff, arranged through Human Resources. You can call the ECS direct on 0800 435 768 to arrange an appointment for telephone or face to face counselling. A Helpline is also available on 0800 389 7851, 8.30 – 8.30 Monday – Friday, and 12 – 4 Sunday and public holidays.