Confidentiality

Counselling is part of Student Services and works within the Student Services Confidentiality policy.

Counsellors in the service also work within the Ethical Framework for Good Practice of the British Association for Counselling and Psychotherapy

Counsellors have a professional duty to discuss casework with external supervisors. Your identity is not revealed in this process.

Counsellors will not discuss you with anyone outside the counselling team except in the following circumstances:

When you have given your consent

When we believe there is substantial risk of harm to you or another person

When there is a requirement in law to disclose information

Record Keeping

The service works according to the requirements of the Data Protection Act.

Counselling records are stored securely in the counsellor’s room. No-one else has access to them.

A counselling record comprises the factual data you give on the registration form and the dates on which you attended. A code letter will indicate your main reason for attending.

Records will be stored for the duration of your time at University.

Policy revised September 2010