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Information Technology Services - Outlook Web App

What is Outlook Web App?

Guide to the new QMU Outlook Web App

NB QM migrated to Office365 this autumn. Click here to find out more about O365.


Access Webmail

Connect to QMU's Outlook Web Access service.

To access your mailbox, type in your QMU email address (in the format username@qmu.ac.uk) and password when prompted.


Getting help and support with OWA

IT support for staff and external partners is provided by staff in Information Technology Services. If you have a query, issue or problem with OWA you can contact the ITS Helpdesk in a number of ways:

By telephone:
Dial 0131 474 0000 and ask for IS Helpdesk . Phones are staffed during opening hours.
By email:
Email ISHelpdesk@qmu.ac.uk. Staff will respond to your email during opening hours.
In person:
You can visit the IS Helpdesk on level 1 leg 3 if you are on campus.

ITS Helpdesk opening hours are:

  • During semester - 0900 until 2100 Monday to Friday
  • During vacation - 0900 until 1900 Monday to Friday

 

IT support for students is provided by staff in the Learning Resource Centre (LRC). If you have a query, issue or problem you can contact the LRC Service Desk in a number of ways:

By telephone:

Dial 0131 474 0000 and ask for LRC or Learning Resource Centre. Phones are staffed during opening hours.

By email:
Email LRCHelp@qmu.ac.uk. Staff will respond to your email during opening hours.
In person:
You can visit the Service Desk in the LRC if you are on campus.

You can find details of the LRC Service Desk opening hours on the Library Services website.

If LRC staff are unable to resolve your issue, then it will be logged and escalated for further investigation.



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last modified 12/03/14 Queen Margaret University, Edinburgh EH21 6UU - Tel: +44 (0)131 474 0000
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