Information Services - IT Information for Distance and Part-time Learners
Welcome to QMU.
As a distance or part-time learner, IT and technology will play a large part in your studies. To access QMU systems, you will need a username and password. You must be a matriculated student to get these.
Online matriculation - All new and continuing students can matriculate online using the student portal, called QM:u. You can view instructions on how to complete the online matriculation process below: Guide to Online Matriculation
About your username & password - Your username to access QMU IT systems is the same as your matriculation number. Your password is the one which you retrieved when you matriculated online. If you have forgotten your password, you can get it reset by contacting the LRC Service Desk.
Your password will expire every 60 days. If you do not choose a new password when prompted, your password will expire and you will not be able to logon. If this happens, contact the LRC Service Desk for assistance.
You will find more information on usernames and passwords in the QuickstartIT guide.
Getting started - The Connect and Learn booklet is our introductory guide for students. It contains lots of useful information on how to access key QMU systems.
You can also learn more about IT and technology at QMU by working through the Learning Reource Centre module on WebCT. You can find out more about accessing WebCT later on in this section. This material is also available on the LRC induction site on the intranet.
NB - You must be a matriculated QMU student in order to access the intranet.
Working off campus - QMU's state-of-the-art thin client environment means that our distance and part-time learners can access QMU's online resources from wherever they study. Our Citrix Remote Desktop service allows you to login and work as if you were on campus.
You can also get more information from the Remote Access page.
Webmail - The QMU Webmail service allows you to access your QMU mailbox from a web browser or any internet connected computer. Access the Webmail service here.
WebCT - WebCT is QMU's online virtual learning environment (VLE). The majority of our courses now use WebCT to host your learning materials and coursework.
Logon to WebCT with your normal QMU username and password.
All students have access to the Learning Resource Centre course in WebCT. This course provides you with lots of useful information about LRC services and about IT and technology.
Learning more about IT and technology @ QMU - Would you like to learn more about IT and technology? We have everything from handy tips and tricks through to full courses which you can work through at your own pace. Find all this at our Technology Training intranet site.
NB - You must be a matriculated QMU student in order to access the intranet.
Getting help and support with IT and technology @ QMU - IT support for students is provided by staff in the Learning Resource Centre (LRC). If you have a query, issue or problem you can contact the LRC Service Desk in a number of ways:
By telephone:
Dial 0131 474 0000 and ask for LRC or Learning Resource Centre. Phones are staffed during opening hours.
By email:
Email LRCHelp@qmu.ac.uk. Staff will respond to your email during opening hours.
In person:
You can visit the Service Desk in the LRC if you are on campus.
You can find details of the LRC Service Desk opening hours on the Library Services website.
If LRC staff are unable to resolve your issue, then it will be logged and escalated for further investigation.
