Information Services: Remote Access - Remote Desktop and VPN

The IS remote access strategy aims to provide access to all the information resources that are available on campus to those who choose to work remotely. Remote Access is provided through Citrix Remote Desktop and VPN (Virtual Private Networking).

Remote Desktop is available to all staff and students whereas VPN is only available to staff and is recommended only when Remote Desktop is not sufficient. Remote Desktop is best for staff and students who require simple, fast access to a standard environment and is the default preferred method of connection. This environment appears exactly as it does on a thin-client terminal on campus.

Remote Desktop (recommended)

Windows How to connect remotely using Remote Desktop (pdf) Before following the instructions above on Windows Vista install QMU's Intermediate Root Certificate using these instructions (pdf) Accessing local drives via the Remote Desktop (pdf) Mac Note: The latest version of the Citrix client does not currently work with QMU's Remote Desktop. Use the instructions and clients below to connect. YouTube Video- Installing remote access on a Mac Instructions for connecting to Citrix with a Mac Mac Client 7 - PowerPC Mac Client 7 - Intel

Access Remote Desktop

VPN (advanced)

VPN is intended for staff power users who have the required software already installed on their remote laptop or PC and who have specific needs which Remote Desktop cannot meet.

• How to connect remotely using VPN access (pdf)

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