Institute for International Health and Development - IIHD

Short Courses

Managing and Developing the Workforce

This module is a highly practical one, looking at core personnel management functions such as recruitment, selection, job design and work environments, staff appraisal, staff development and training. Participants will together explore relevant theory and good practice, and will learn how to effectively recruit, retain and develop employee capacity in small and large healthcare organisations. Participants will also explore how to effectively manage employee relations in a rapidly changing labour market.

Content will include:

• the nature of HRM in health organistions
• using recruitment procedures, tools and functions; selection panels and good interview techniques
• retention functions and procedures
• staff appraisal functions and how to do them well
• preparing job related documents (eg job descriptions); job analysis studies
• organising and conducting job evaluation exercises
• understanding motivation in the workforce
• performance management techniques
• facilitative supervision techniques
• new training and staff development techniques

Credit Rating: 15 SCOTCAT