Frequently asked questions (FAQs)
| How can I access QMU's ePortfolio? |
To access QMU's ePortfolio, PebblePad use the following link:
https://eportfolio.qmu.ac.uk/
There is no need to worry about remembering the address. Access to the
ePortfolio site can also be gained through the quick links on the QMU Homepage.
To log in to PebblePad just use your normal username and password that you would use to log on to the QMU network and email.
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| PebblePad is not displaying properly - what should I do? |
PebblePad requires Flash Player 9 to run properly. While accessing from on campus, or via the remote desktop (citrix) this should not be a problem. However, if you are accessing from outside QMU and find that you continue to see 'bubbles' on your screen when you have logged in, then it may be that you do not have Flash 9 installed. There is a link to Adobe Flash Player on the login page where you can freely download this software.
Another reason that PebblePad may not display properly could be due to the browser you are using. For example, if you have pop-ups disabled, then the log on page may not appear. There are instructions on how to log in to PebblePad here:
A browser check facility is also available on the log in page
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| Will I receive any help in keeping my ePortfolio? |
Members of academic staff will be able to help you keep your ePortfolio as well as members of staff within Students’ Services. Technical issues related to accessing or using QMU’s ePortfolio should be referred to The Centre for Academic Practice through the email: eportfolio@qmu.ac.uk
Each semester we offer extra support for learners at QMU who are using ePortfolio. Please see the ePortfolio student support page for details.
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| What happens when I leave QMU? |
After you leave QMU, you may be able to continue to have access to QMU’s ePortfolio. For information about alumni access please contact: ePortfolio@qmu.ac.uk
Alternatively, you can contact PebblePad directly and organise to upload your ePortfolio on their server. There will be a charge for this service which is dependent on the amount of file space that you require. Further information about personal PebblePad accounts is available from: http://www.pebblepad.co.uk/licences.personal.asp
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| Do I have to keep an ePortfolio? |
Some of your modules may require you to keep aspects of an ePortfolio, for example, a blog. Other modules may ask you to keep elements of an ePortfolio, for example, a folio. However if you don’t need to, it will be useful as a tool to organise your thinking about what you have or haven’t learnt at QMU and what you need to plan for in the future.
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| How frequently should I update my ePortfolio? |
Try to update it on a regular basis, at least once or twice a month. Keep your blog as up-to-date as possible and remember to record significant events as quickly as possible before you forget them. It is then important to return to them a few days later when you have had time to reflect on them.
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| Who can access my ePortfolio? |
Your ePortfolio is your private learning space. You can share elements of this, such as blogs or folios with anyone, outside or within QMU but no other students or staff can access the area unless you give permission. Information Services monitor the use of all institutionally owned computer facilities and equipment at QMU and are able to create and examine logs of every electronic communication. Information Services also reserve the right to examine the contents of any transmission as per section 16 of the QMU Policy and Procedures. This is only done in exceptional circumstances, when necessary and must be authorised by appropriate senior management within the institution.
Any queries regarding this should be forwarded to the Director of Information Services and Learning Resource Centre.
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| Will I need to learn new skills to develop my ePortfolio? |
You will be shown how to use the software programme that supports QMU’s ePortfolio and may require some guidance on some of the learning styles required such as the use of reflection and blogging for learning.
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