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Business Enterprise and Management - Andrew Frew

Professor Andrew Frew
Name:
Dr. Andrew J. Frew
Position: Research Professor
Phone: 0131 474 0000
Email: afrew@qmu.ac.uk

  Qualifications:
PhD, University of Strathclyde

Memberships:
1977-, Member, The Royal Society of Chemistry, National Status
1994-, Fellow, The Tourism Society, International Status
1994-, Member, The Hospitality Information Technology Association, International Status
1998-, Vice President, The International Federation for IT and Travel & Tourism, International Status
2003-, Member, Tourism Knowledge Scotland, National Status
2003-2006, President, The Hospitality Information Technology Association, International Status

Personal Profile:
N/A
Recent Publications:

Edited Books

In Frew, A. (Eds.) (2005)
Information and Communication Technologies in Tourism 2005. , Vienna, Austria, Springer Verlag, 3-211-24148-5

In Frew, A. (Eds.) (2004)
Information and Communication Technologies in Tourism 2004. , Vienna, Austria, Springer Verlag, 3-211-20669-8

In Frew, A. , Hitz, M. and O'Connor, P. (Eds.) (2003)
Information and Communication Technologies in Tourism 2003. , Vienna, Austria, Springer Verlag, 3-211-83910-0

In Woeber, K., Frew, A. and Hitz, M. (Eds.) (2002)
Information and Communication Technologies in Tourism 2002. , Vienna, Austria, Springer Verlag

Chapter In Book

Buhalis, D., Frew, A. and O'Connor, P. (2001)
Distribution channels for tourism, the IT revolution. Distribution for Tourism , Continuum

Frew, A. (2000)
Hospitality information technology. An Introduction to the UK Hospitality Industry , Butterworth Heinemann, 188-213

Refereed Journal Publications

Daniele, R. and Frew, A. (2006)
Business Models for Travel eMediaries: Examining and Applying Theoretical Frameworks. Information Technology in Hospitality , 4/2&3

Frew, A. and O'Connor, P. (2004)
An Evaluation Methodology for Hotel Electronic Channels of Distribution. International Journal of Hospitality Management , 24, 179-199, 0278-4319

Frew, A. and O'Connor, P. (2004)
Evaluating Hotel Electronic Channels of Distribution: The Corporate Perspective. International Journal of Hospitality Information Technology , 3/2, 17-38, 1533-7340

Frew, A. , Robb, C. and Brennan, C. (2002)
Customers' Perceptions of Quality Assurance in Scottish Hostels. The Hospitality Review , October, 37-42, 1464-9101

Frew, A. and O'Connor, P. (2002)
The Future of Hotel Electronic Distribution. Cornell Hotel and Restaurant Administration Quarterly , 43, 33-45, 0010-8804

Frew, A. (2000)
A critical analysis of tourism information technology research. Information and Communications Technologies in Tourism , 39-52

Frew, A. and O'Connor, P. (2000)
Evaluating Electronic Channels of Distribution in the Hotel Sector: a Delphi Study. Information Technology and Tourism , 3/4, 177-194, 1098-3058

Frew, A. (2000)
Information and Communication Technology Research in the Travel and Tourism Domain: - Perspective and Direction. Journal of Travel Research , 39, 136-145, 1099-2340

Frew, A. (2000)
Information Technology and Tourism - A Research Agenda. Information Technology and Tourism , 3/2, 99-110, 1098-3058

Frew, A. and Davenport, E. (2000)
SMEs in European Tourism: The 'Virtual Enterprise' Model of Intervention. Anatolia , 11/1, 1-55, 1300-4220

Frew, A. and O'Connor, P. (1999)
Destination marketing system strategies in Scotland and Ireland: An approach to assessment. Information Technology and Tourism , 2(1), 3-13

Published Presentations

Reino, S. , Frew, A. and Mitsche, N. (2007) (In Press)
The Contribution of Technology-Based Heritage Interpretation to the Visitors' Satisfaction in Museums. In Sigala, M., Murphy, J. and Mich, L. (Eds.) ENTER Conference Proceedings , Vienna, Austria, Springer Verlag

Daniele, R. , Frew, A. and By, R.T. (2007) (In Press)
Tour Operators in an eBusiness World - The Challenge of Change. In Sigala, M., Murphy, J. and Mich, L. (Eds.) ENTER2007 Conference Proceedings , Vienna, Austria, Springer Verlag

Daniele, R. and Frew, A. (2006)
The Giants Fight Back: Tour Operator Strategies in the Face of Competition from Travel eMediaries. In Frew, A. (Eds.) EyeForTravel Distribution Summit Europe, Research Track Conference Proceedings , London, United Kingdom, Axon Imprint

Daniele, R. and Frew, A. (2005)
Using Concept Maps to Examine Business Models and Drivers of Competitive Advantage for Travel eMediaries. Information and Communication Technologies in Tourism 2005 , Vienna, Austria, Springer Verlag, 497-507, 3-211-24148-5

Daniele, R. and Frew, A. (2004)
Business Models for Travel eMediaries: Examining and Applying Theoretical Frameworks. Hospitality Information Technology Association Conference , Paris, France, HITA, 95-114, 0 9535965 1 6

Daniele, R. and Frew, A. (2004)
From Intermediaries to Market-makers: An Analysis of the Evolution of eMediaries. In Frew, A. (Eds.) Information and Communication Technologies in Tourism 2004 , Vienna, Austria, Springer Verlag, 546-557, 3-211-20669-8

Frew, A. (2002)
Analysis of the volume, value and conversion performance of a destination marketing system website. Information and Communications Technologies in Tourism 2002 (Proceedings of the International Conference in Innsbruck, Austria, 2002) , Vienna, 77-86

Frew, A. , McCarthy, P. and Horan, P. (2002)
Analysis of the Volume, Value and Conversion Performance of a National Destination Marketing System Website. Information and Communication Technologies in Tourism 2002 , Vienna, Austria, Springer Verlag, 77-86, 3-211-83780-9

Frew, A. and O'Connor, P. (2001)
Expert Perceptions on the Future of Hotel Electronic Channels of Distribution. Information and Communication Technologies in Tourism , Vienna, Austria, Springer Verlag, 346-357, 3-211-83649-7

Frew, A. (2000)
A Critical Analysis of Tourism Information Technology Research. Information and Communications Technologies in Tourism , Vienna, Austria, Springer Verlag, 39-52, 3-211-83483-4

O'Connor, P. and Frew, A. (2000)
Critical issues in destination management system development, implementation and operation. Tourism Destination Marketing , 559-566

O'Connor, P. and Frew, A. (2000)
Evaluating Electronic Channels of Distribution in the Hotel Sector. Information and Communications Technologies in Tourism , Vienna, Austria, Springer Verlag, 324-335, 3-211-83483-4

O'Connor, P. and Frew, A. (2000)
Evaluating electronic channels of distribution in the hotel sector-a Delphi Study. CU2 Conference in Hospitality and Tourism

Frew, A. and Crichton, E (2000)
Usability of Information and Reservation Systems. Information and Communications Technologies in Tourism , Vienna, Austria, Springer Verlag, 408-417, 3-211-83483-4

Unpublished Presentations

Reino, S. and Frew, A. (2007)
The Development and Validation of an Assessment Model for eTourism Capability in Scotland. Enter Ph.D. Workshop , Ljubljana, Slovenia

Frew, A. , McKenzie, G. and Carter, R. (1995) (Unpublished)
Towards a Perfect DMS. ENTER 1995 Conference , Vienna, Austria

Reviews

Frew, A. (2005)
Management Science Applications in Tourism and Hospitality, Zheng Gu. Tourism Society , New York, NY, USA, 0-7890-2518-3

Research Reports and Other Publications

Frew, A. (2001)
A Report into the impact on Scottish tourism of an increase in the availability of Liquefied Petroleum Gas (LPG) in Scotland. VisitScotland

Frew, A. (2001)
VisitScotland.com - volume and value analysis, assessing the effectiveness of the national tourism website. VisitScotland

Frew, A. (2000)
Special Issue: information and communications technology in tourism. Anatolia

 


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